Daily Papers

In AI-assisted decision-making, humans often passively review AI's suggestion and decide whether to accept or reject it as a whole. In such a paradigm, humans are found to rarely trigger analytical thinking and face difficulties in communicating the nuances of conflicting opinions to the AI when disagreements occur. To tackle this challenge, we propose Human-AI Deliberation, a novel framework to promote human reflection and discussion on conflicting human-AI opinions in decision-making. Based on theories in human deliberation, this framework engages humans and AI in dimension-level opinion elicitation, deliberative discussion, and decision updates. To empower AI with deliberative capabilities, we designed Deliberative AI, which leverages large language models (LLMs) as a bridge between humans and domain-specific models to enable flexible conversational interactions and faithful information provision. An exploratory evaluation on a graduate admissions task shows that Deliberative AI outperforms conventional explainable AI (XAI) assistants in improving humans' appropriate reliance and task performance. Based on a mixed-methods analysis of participant behavior, perception, user experience, and open-ended feedback, we draw implications for future AI-assisted decision tool design.

We propose a method for unsupervised opinion summarization that encodes sentences from customer reviews into a hierarchical discrete latent space, then identifies common opinions based on the frequency of their encodings. We are able to generate both abstractive summaries by decoding these frequent encodings, and extractive summaries by selecting the sentences assigned to the same frequent encodings. Our method is attributable, because the model identifies sentences used to generate the summary as part of the summarization process. It scales easily to many hundreds of input reviews, because aggregation is performed in the latent space rather than over long sequences of tokens. We also demonstrate that our appraoch enables a degree of control, generating aspect-specific summaries by restricting the model to parts of the encoding space that correspond to desired aspects (e.g., location or food). Automatic and human evaluation on two datasets from different domains demonstrates that our method generates summaries that are more informative than prior work and better grounded in the input reviews.

Collecting diverse human opinions is costly and challenging. This leads to a recent trend in exploiting large language models (LLMs) for generating diverse data for potential scalable and efficient solutions. However, the extent to which LLMs can generate diverse perspectives on subjective topics is still unclear. In this study, we explore LLMs' capacity of generating diverse perspectives and rationales on subjective topics such as social norms and argumentative texts. We introduce the problem of extracting maximum diversity from LLMs. Motivated by how humans form opinions based on values, we propose a criteria-based prompting technique to ground diverse opinions. To see how far we can extract diverse perspectives from LLMs, or called diversity coverage, we employ a step-by-step recall prompting to generate more outputs from the model iteratively. Our methods, applied to various tasks, show that LLMs can indeed produce diverse opinions according to the degree of task subjectivity. We also find that LLM's performance of extracting maximum diversity is on par with human.

Opinion summarization has been traditionally approached with unsupervised, weakly-supervised and few-shot learning techniques. In this work, we collect a large dataset of summaries paired with user reviews for over 31,000 products, enabling supervised training. However, the number of reviews per product is large (320 on average), making summarization - and especially training a summarizer - impractical. Moreover, the content of many reviews is not reflected in the human-written summaries, and, thus, the summarizer trained on random review subsets hallucinates. In order to deal with both of these challenges, we formulate the task as jointly learning to select informative subsets of reviews and summarizing the opinions expressed in these subsets. The choice of the review subset is treated as a latent variable, predicted by a small and simple selector. The subset is then fed into a more powerful summarizer. For joint training, we use amortized variational inference and policy gradient methods. Our experiments demonstrate the importance of selecting informative reviews resulting in improved quality of summaries and reduced hallucinations.

We introduce a novel class of sample-based explanations we term high-dimensional representers, that can be used to explain the predictions of a regularized high-dimensional model in terms of importance weights for each of the training samples. Our workhorse is a novel representer theorem for general regularized high-dimensional models, which decomposes the model prediction in terms of contributions from each of the training samples: with positive (negative) values corresponding to positive (negative) impact training samples to the model's prediction. We derive consequences for the canonical instances of ell_1 regularized sparse models, and nuclear norm regularized low-rank models. As a case study, we further investigate the application of low-rank models in the context of collaborative filtering, where we instantiate high-dimensional representers for specific popular classes of models. Finally, we study the empirical performance of our proposed methods on three real-world binary classification datasets and two recommender system datasets. We also showcase the utility of high-dimensional representers in explaining model recommendations.

Studies of LLMs' political opinions mainly rely on evaluations of their open-ended responses. Recent work indicates that there is a misalignment between LLMs' responses and their internal intentions. This motivates us to probe LLMs' internal mechanisms and help uncover their internal political states. Additionally, we found that the analysis of LLMs' political opinions often relies on single-axis concepts, which can lead to concept confounds. In this work, we extend the single-axis to multi-dimensions and apply interpretable representation engineering techniques for more transparent LLM political concept learning. Specifically, we designed a four-dimensional political learning framework and constructed a corresponding dataset for fine-grained political concept vector learning. These vectors can be used to detect and intervene in LLM internals. Experiments are conducted on eight open-source LLMs with three representation engineering techniques. Results show these vectors can disentangle political concept confounds. Detection tasks validate the semantic meaning of the vectors and show good generalization and robustness in OOD settings. Intervention Experiments show these vectors can intervene in LLMs to generate responses with different political leanings.

Large language models (LLMs) are increasingly capable of simulating human behavior, offering cost-effective ways to estimate user responses during the early phases of survey design. While previous studies have examined whether models can reflect individual opinions or attitudes, we argue that a higher-order binding of virtual personas requires successfully approximating not only the opinions of a user as an identified member of a group, but also the nuanced ways in which that user perceives and evaluates those outside the group. In particular, faithfully simulating how humans perceive different social groups is critical for applying LLMs to various political science studies, including timely topics on polarization dynamics, inter-group conflict, and democratic backsliding. To this end, we propose a novel methodology for constructing virtual personas with synthetic user ``backstories" generated as extended, multi-turn interview transcripts. Our generated backstories are longer, rich in detail, and consistent in authentically describing a singular individual, compared to previous methods. We show that virtual personas conditioned on our backstories closely replicate human response distributions (up to an 87\% improvement as measured by Wasserstein Distance) and produce effect sizes that closely match those observed in the original studies. Altogether, our work extends the applicability of LLMs beyond estimating individual self-opinions, enabling their use in a broader range of human studies.

Large language models (LLMs) present novel opportunities in public opinion research by predicting survey responses in advance during the early stages of survey design. Prior methods steer LLMs via descriptions of subpopulations as LLMs' input prompt, yet such prompt engineering approaches have struggled to faithfully predict the distribution of survey responses from human subjects. In this work, we propose directly fine-tuning LLMs to predict response distributions by leveraging unique structural characteristics of survey data. To enable fine-tuning, we curate SubPOP, a significantly scaled dataset of 3,362 questions and 70K subpopulation-response pairs from well-established public opinion surveys. We show that fine-tuning on SubPOP greatly improves the match between LLM predictions and human responses across various subpopulations, reducing the LLM-human gap by up to 46% compared to baselines, and achieves strong generalization to unseen surveys and subpopulations. Our findings highlight the potential of survey-based fine-tuning to improve opinion prediction for diverse, real-world subpopulations and therefore enable more efficient survey designs. Our code is available at https://github.com/JosephJeesungSuh/subpop.

We study the task of long-form opinion text generation, which faces at least two distinct challenges. First, existing neural generation models fall short of coherence, thus requiring efficient content planning. Second, diverse types of information are needed to guide the generator to cover both subjective and objective content. To this end, we propose DYPLOC, a generation framework that conducts dynamic planning of content while generating the output based on a novel design of mixed language models. To enrich the generation with diverse content, we further propose to use large pre-trained models to predict relevant concepts and to generate claims. We experiment with two challenging tasks on newly collected datasets: (1) argument generation with Reddit ChangeMyView, and (2) writing articles using New York Times' Opinion section. Automatic evaluation shows that our model significantly outperforms competitive comparisons. Human judges further confirm that our generations are more coherent with richer content.

We study the problem of opinion highlights generation from large volumes of user reviews, often exceeding thousands per entity, where existing methods either fail to scale or produce generic, one-size-fits-all summaries that overlook personalized needs. To tackle this, we introduce OpinioRAG, a scalable, training-free framework that combines RAG-based evidence retrieval with LLMs to efficiently produce tailored summaries. Additionally, we propose novel reference-free verification metrics designed for sentiment-rich domains, where accurately capturing opinions and sentiment alignment is essential. These metrics offer a fine-grained, context-sensitive assessment of factual consistency. To facilitate evaluation, we contribute the first large-scale dataset of long-form user reviews, comprising entities with over a thousand reviews each, paired with unbiased expert summaries and manually annotated queries. Through extensive experiments, we identify key challenges, provide actionable insights into improving systems, pave the way for future research, and position OpinioRAG as a robust framework for generating accurate, relevant, and structured summaries at scale.

Large language models (LLMs) that produce human-like responses have begun to revolutionize research practices in the social sciences. We develop a novel methodological framework that fine-tunes LLMs with repeated cross-sectional surveys to incorporate the meaning of survey questions, individual beliefs, and temporal contexts for opinion prediction. We introduce two new emerging applications of the AI-augmented survey: retrodiction (i.e., predict year-level missing responses) and unasked opinion prediction (i.e., predict entirely missing responses). Among 3,110 binarized opinions from 68,846 Americans in the General Social Survey from 1972 to 2021, our models based on Alpaca-7b excel in retrodiction (AUC = 0.86 for personal opinion prediction, rho = 0.98 for public opinion prediction). These remarkable prediction capabilities allow us to fill in missing trends with high confidence and pinpoint when public attitudes changed, such as the rising support for same-sex marriage. On the other hand, our fine-tuned Alpaca-7b models show modest success in unasked opinion prediction (AUC = 0.73, rho = 0.67). We discuss practical constraints and ethical concerns regarding individual autonomy and privacy when using LLMs for opinion prediction. Our study demonstrates that LLMs and surveys can mutually enhance each other's capabilities: LLMs can broaden survey potential, while surveys can improve the alignment of LLMs.

Current opinion summarization systems simply generate summaries reflecting important opinions from customer reviews, but the generated summaries may not attract the reader's attention. Although it is helpful to automatically generate professional reviewer-like summaries from customer reviews, collecting many training pairs of customer and professional reviews is generally tricky. We propose a weakly supervised opinion summarization framework, Noisy Pairing and Partial Supervision (NAPA) that can build a stylized opinion summarization system with no customer-professional review pairs. Experimental results show consistent improvements in automatic evaluation metrics, and qualitative analysis shows that our weakly supervised opinion summarization system can generate summaries that look more like those written by professional reviewers.

The analysis of emotions expressed in text has numerous applications. In contrast to categorical analysis, focused on classifying emotions according to a pre-defined set of common classes, dimensional approaches can offer a more nuanced way to distinguish between different emotions. Still, dimensional methods have been less studied in the literature. Considering a valence-arousal dimensional space, this work assesses the use of pre-trained Transformers to predict these two dimensions on a continuous scale, with input texts from multiple languages and domains. We specifically combined multiple annotated datasets from previous studies, corresponding to either emotional lexica or short text documents, and evaluated models of multiple sizes and trained under different settings. Our results show that model size can have a significant impact on the quality of predictions, and that by fine-tuning a large model we can confidently predict valence and arousal in multiple languages. We make available the code, models, and supporting data.

Large language models (LLMs) may not equitably represent diverse global perspectives on societal issues. In this paper, we develop a quantitative framework to evaluate whose opinions model-generated responses are more similar to. We first build a dataset, GlobalOpinionQA, comprised of questions and answers from cross-national surveys designed to capture diverse opinions on global issues across different countries. Next, we define a metric that quantifies the similarity between LLM-generated survey responses and human responses, conditioned on country. With our framework, we run three experiments on an LLM trained to be helpful, honest, and harmless with Constitutional AI. By default, LLM responses tend to be more similar to the opinions of certain populations, such as those from the USA, and some European and South American countries, highlighting the potential for biases. When we prompt the model to consider a particular country's perspective, responses shift to be more similar to the opinions of the prompted populations, but can reflect harmful cultural stereotypes. When we translate GlobalOpinionQA questions to a target language, the model's responses do not necessarily become the most similar to the opinions of speakers of those languages. We release our dataset for others to use and build on. Our data is at https://huggingface.co/datasets/Anthropic/llm_global_opinions. We also provide an interactive visualization at https://llmglobalvalues.anthropic.com.

Most language-based assistants follow a reactive ask-and-respond paradigm, requiring users to explicitly state their needs. As a result, relevant but unexpressed needs often go unmet. Existing proactive agents attempt to address this gap either by eliciting further clarification, preserving this burden, or by extrapolating future needs from context, often leading to unnecessary or mistimed interventions. We introduce ProPer, Proactivity-driven Personalized agents, a novel two-agent architecture consisting of a Dimension Generating Agent (DGA) and a Response Generating Agent (RGA). DGA, a fine-tuned LLM agent, leverages explicit user data to generate multiple implicit dimensions (latent aspects relevant to the user's task but not considered by the user) or knowledge gaps. These dimensions are selectively filtered using a reranker based on quality, diversity, and task relevance. RGA then balances explicit and implicit dimensions to tailor personalized responses with timely and proactive interventions. We evaluate ProPer across multiple domains using a structured, gap-aware rubric that measures coverage, initiative appropriateness, and intent alignment. Our results show that ProPer improves quality scores and win rates across all domains, achieving up to 84% gains in single-turn evaluation and consistent dominance in multi-turn interactions.

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this approach fails to consider one crucial aspect of the systems: whether their outputs accurately reflect the users' (post-purchase) sentiments, i.e., whether and why they would like and/or dislike the recommended items. To shed light on this issue, we introduce new datasets and evaluation methods that focus on the users' sentiments. Specifically, we construct the datasets by explicitly extracting users' positive and negative opinions from their post-purchase reviews using an LLM, and propose to evaluate systems based on whether the generated explanations 1) align well with the users' sentiments, and 2) accurately identify both positive and negative opinions of users on the target items. We benchmark several recent models on our datasets and demonstrate that achieving strong performance on existing metrics does not ensure that the generated explanations align well with the users' sentiments. Lastly, we find that existing models can provide more sentiment-aware explanations when the users' (predicted) ratings for the target items are directly fed into the models as input. We will release our code and datasets upon acceptance.

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are increasingly capable of producing turns that are context-relevant, but in order to produce compelling agents, these models need to be able to predict and optimize for turns that are genuinely engaging. We leverage social media feedback data (number of replies and upvotes) to build a large-scale training dataset for feedback prediction. To alleviate possible distortion between the feedback and engagingness, we convert the ranking problem to a comparison of response pairs which involve few confounding factors. We trained DialogRPT, a set of GPT-2 based models on 133M pairs of human feedback data and the resulting ranker outperformed several baselines. Particularly, our ranker outperforms the conventional dialog perplexity baseline with a large margin on predicting Reddit feedback. We finally combine the feedback prediction models and a human-like scoring model to rank the machine-generated dialog responses. Crowd-sourced human evaluation shows that our ranking method correlates better with real human preferences than baseline models.

Large language models (LLMs) are now widely used across many fields, including marketing research. Sentiment analysis, in particular, helps firms understand consumer preferences. While most NLP studies classify sentiment from review text alone, marketing theories, such as prospect theory and expectation--disconfirmation theory, point out that customer evaluations are shaped not only by the actual experience but also by additional reference points. This study therefore investigates how the content and format of such supplementary information affect sentiment analysis using LLMs. We compare natural language (NL) and JSON-formatted prompts using a lightweight 3B parameter model suitable for practical marketing applications. Experiments on two Yelp categories (Restaurant and Nightlife) show that the JSON prompt with additional information outperforms all baselines without fine-tuning: Macro-F1 rises by 1.6% and 4% while RMSE falls by 16% and 9.1%, respectively, making it deployable in resource-constrained edge devices. Furthermore, a follow-up analysis confirms that performance gains stem from genuine contextual reasoning rather than label proxying. This work demonstrates that structured prompting can enable smaller models to achieve competitive performance, offering a practical alternative to large-scale model deployment.

Gradient-based methods for instance-based explanation for large language models (LLMs) are hindered by the immense dimensionality of model gradients. In practice, influence estimation is restricted to a subset of model parameters to make computation tractable, but this subset is often chosen ad hoc and rarely justified by systematic evaluation. This paper investigates if it is better to create low-dimensional representations by selecting a small, architecturally informed subset of model components or by projecting the full gradients into a lower-dimensional space. Using a novel benchmark, we show that a greedily selected subset of components captures the information about training data influence needed for a retrieval task more effectively than either the full gradient or random projection. We further find that this approach is more computationally efficient than random projection, demonstrating that targeted component selection is a practical strategy for making instance-based explanations of large models more computationally feasible.

In an age characterized by the proliferation of mis- and disinformation online, it is critical to empower readers to understand the content they are reading. Important efforts in this direction rely on manual or automatic fact-checking, which can be challenging for emerging claims with limited information. Such scenarios can be handled by assessing the reliability and the political bias of the source of the claim, i.e., characterizing entire news outlets rather than individual claims or articles. This is an important but understudied research direction. While prior work has looked into linguistic and social contexts, we do not analyze individual articles or information in social media. Instead, we propose a novel methodology that emulates the criteria that professional fact-checkers use to assess the factuality and political bias of an entire outlet. Specifically, we design a variety of prompts based on these criteria and elicit responses from large language models (LLMs), which we aggregate to make predictions. In addition to demonstrating sizable improvements over strong baselines via extensive experiments with multiple LLMs, we provide an in-depth error analysis of the effect of media popularity and region on model performance. Further, we conduct an ablation study to highlight the key components of our dataset that contribute to these improvements. To facilitate future research, we released our dataset and code at https://github.com/mbzuai-nlp/llm-media-profiling.

Large language models (LLMs) are increasingly deployed via public-facing interfaces to interact with millions of users, each with diverse preferences. Despite this, preference tuning of LLMs predominantly relies on reward models trained using binary judgments where annotators select the preferred choice out of pairs of model outputs. In this work, we argue that this reliance on binary choices does not capture the broader, aggregate preferences of the target user in real-world tasks. We propose a taxonomy that identifies two dimensions of subjectivity where different users disagree on the preferred output-namely, the Plurality of Responses to Prompts, where prompts allow for multiple correct answers, and the Indistinguishability of Responses, where candidate outputs are paraphrases of each other. We show that reward models correlate weakly with user preferences in these cases. As a first step to address this issue, we introduce a simple yet effective method that augments existing binary preference datasets with synthetic preference judgments to estimate potential user disagreement. Incorporating these via a margin term as a form of regularization during model training yields predictions that better align with the aggregate user preferences.

Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation or look at a single dialogue quality dimension. One would expect a good evaluation metric to assess multiple quality dimensions at the dialogue level. To this end, we are motivated to propose a multi-dimensional dialogue-level metric, which consists of three sub-metrics with each targeting a specific dimension. The sub-metrics are trained with novel self-supervised objectives and exhibit strong correlations with human judgment for their respective dimensions. Moreover, we explore two approaches to combine the sub-metrics: metric ensemble and multitask learning. Both approaches yield a holistic metric that significantly outperforms individual sub-metrics. Compared to the existing state-of-the-art metric, the combined metrics achieve around 16% relative improvement on average across three high-quality dialogue-level evaluation benchmarks.

The modern web is saturated with multimodal content, intensifying the challenge of detecting hateful memes, where harmful intent is often conveyed through subtle interactions between text and image under the guise of humor or satire. While recent advances in Vision-Language Models (VLMs) show promise, these models lack support for fine-grained supervision and remain susceptible to implicit hate speech. In this paper, we present a dual-pronged approach to improve multimodal hate detection. First, we propose a prompt optimization framework that systematically varies prompt structure, supervision granularity, and training modality. We show that prompt design and label scaling both influence performance, with structured prompts improving robustness even in small models, and InternVL2 achieving the best F1-scores across binary and scaled settings. Second, we introduce a multimodal data augmentation pipeline that generates 2,479 counterfactually neutral memes by isolating and rewriting the hateful modality. This pipeline, powered by a multi-agent LLM-VLM setup, successfully reduces spurious correlations and improves classifier generalization. Our approaches inspire new directions for building synthetic data to train robust and fair vision-language models. Our findings demonstrate that prompt structure and data composition are as critical as model size, and that targeted augmentation can support more trustworthy and context-sensitive hate detection.

State-of-the-art conversational agents have advanced significantly in conjunction with the use of large transformer-based language models. However, even with these advancements, conversational agents still lack the ability to produce responses that are informative and coherent with the local context. In this work, we propose a dialog framework that incorporates both local knowledge as well as users' past dialogues to generate high quality conversations. We introduce an approach to build a dataset based on Reddit conversations, where outbound URL links are widely available in the conversations and the hyperlinked documents can be naturally included as local external knowledge. Using our framework and dataset, we demonstrate that incorporating local knowledge can largely improve informativeness, coherency and realisticness measures using human evaluations. In particular, our approach consistently outperforms the state-of-the-art conversational model on the Reddit dataset across all three measures. We also find that scaling the size of our models from 117M to 8.3B parameters yields consistent improvement of validation perplexity as well as human evaluated metrics. Our model with 8.3B parameters can generate human-like responses as rated by various human evaluations in a single-turn dialog setting.

Eliciting information to reduce uncertainty about a latent entity is a critical task in many application domains, e.g., assessing individual student learning outcomes, diagnosing underlying diseases, or learning user preferences. Though natural language is a powerful medium for this purpose, large language models (LLMs) and existing fine-tuning algorithms lack mechanisms for strategically gathering information to refine their own understanding of the latent entity. To harness the generalization power and world knowledge of LLMs in developing effective information-gathering strategies, we propose an adaptive elicitation framework that actively reduces uncertainty on the latent entity. Since probabilistic modeling of an abstract latent entity is difficult, our framework adopts a predictive view of uncertainty, using a meta-learned language model to simulate future observations and enable scalable uncertainty quantification over complex natural language. Through autoregressive forward simulation, our model quantifies how new questions reduce epistemic uncertainty, enabling the development of sophisticated information-gathering strategies to choose the most informative next queries. In experiments on the 20 questions game, dynamic opinion polling, and adaptive student assessment, our method consistently outperforms baselines in identifying critical unknowns and improving downstream predictions, illustrating the promise of strategic information gathering in natural language settings.

The increasing capability of Large Language Models to act as human-like social agents raises two important questions in the area of opinion dynamics. First, whether these agents can generate effective arguments that could be injected into the online discourse to steer the public opinion. Second, whether artificial agents can interact with each other to reproduce dynamics of persuasion typical of human social systems, opening up opportunities for studying synthetic social systems as faithful proxies for opinion dynamics in human populations. To address these questions, we designed a synthetic persuasion dialogue scenario on the topic of climate change, where a 'convincer' agent generates a persuasive argument for a 'skeptic' agent, who subsequently assesses whether the argument changed its internal opinion state. Different types of arguments were generated to incorporate different linguistic dimensions underpinning psycho-linguistic theories of opinion change. We then asked human judges to evaluate the persuasiveness of machine-generated arguments. Arguments that included factual knowledge, markers of trust, expressions of support, and conveyed status were deemed most effective according to both humans and agents, with humans reporting a marked preference for knowledge-based arguments. Our experimental framework lays the groundwork for future in-silico studies of opinion dynamics, and our findings suggest that artificial agents have the potential of playing an important role in collective processes of opinion formation in online social media.

Modern democracies face a critical issue of declining citizen participation in decision-making. Online discussion forums are an important avenue for enhancing citizen participation. This thesis proposal 1) identifies the challenges involved in facilitating large-scale online discussions with Natural Language Processing (NLP), 2) suggests solutions to these challenges by incorporating hybrid human-AI technologies, and 3) investigates what these technologies can reveal about individual perspectives in online discussions. We propose a three-layered hierarchy for representing perspectives that can be obtained by a mixture of human intelligence and large language models. We illustrate how these representations can draw insights into the diversity of perspectives and allow us to investigate interactions in online discussions.

Recently, recommender systems have been able to emit substantially improved recommendations by leveraging user-provided reviews. Existing methods typically merge all reviews of a given user or item into a long document, and then process user and item documents in the same manner. In practice, however, these two sets of reviews are notably different: users' reviews reflect a variety of items that they have bought and are hence very heterogeneous in their topics, while an item's reviews pertain only to that single item and are thus topically homogeneous. In this work, we develop a novel neural network model that properly accounts for this important difference by means of asymmetric attentive modules. The user module learns to attend to only those signals that are relevant with respect to the target item, whereas the item module learns to extract the most salient contents with regard to properties of the item. Our multi-hierarchical paradigm accounts for the fact that neither are all reviews equally useful, nor are all sentences within each review equally pertinent. Extensive experimental results on a variety of real datasets demonstrate the effectiveness of our method.

Online social networks serve as major platforms for disseminating both real and fake news. Many users--intentionally or unintentionally--spread harmful content, misinformation, and rumors in domains such as politics and business. Consequently, user credibility assessment has become a prominent area of research in recent years. Most existing methods suffer from two key limitations. First, they treat credibility as a binary task, labeling users as either genuine or fake, whereas real-world applications often demand a more nuanced, multilevel evaluation. Second, they rely on only a subset of relevant features, which constrains their predictive performance. In this paper, we address the lack of a dataset suitable for multilevel credibility assessment by first devising a collection method tailored to this task. We then propose the MultiCred model, which assigns users to one of several credibility tiers based on a rich and diverse set of features extracted from their profiles, tweets, and comments. MultiCred leverages deep language models for textual analysis and deep neural networks for non-textual data processing. Our extensive experiments demonstrate that MultiCred significantly outperforms existing approaches across multiple accuracy metrics. Our code is publicly available at https://github.com/Mohammad-Moradi/MultiCred.

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human interaction for recommendation: experts justify their suggestions, a seeker explains why they don't like the item, and both parties iterate through the dialog to find a suitable item. 2) We leverage ideas from conversational critiquing to allow users to flexibly interact with natural language justifications by critiquing subjective aspects. 3) We adapt conversational recommendation to a wider range of domains where crowd-sourced ground truth dialogs are not available. We develop a new two-part framework for training conversational recommender systems. First, we train a recommender system to jointly suggest items and justify its reasoning with subjective aspects. We then fine-tune this model to incorporate iterative user feedback via self-supervised bot-play. Experiments on three real-world datasets demonstrate that our system can be applied to different recommendation models across diverse domains to achieve superior performance in conversational recommendation compared to state-of-the-art methods. We also evaluate our model on human users, showing that systems trained under our framework provide more useful, helpful, and knowledgeable recommendations in warm- and cold-start settings.

Language models (LMs) can be directed to perform target tasks by using labeled examples or natural language prompts. But selecting examples or writing prompts for can be challenging--especially in tasks that involve unusual edge cases, demand precise articulation of nebulous preferences, or require an accurate mental model of LM behavior. We propose to use *LMs themselves* to guide the task specification process. In this paper, we introduce **Generative Active Task Elicitation (GATE)**: a learning framework in which models elicit and infer intended behavior through free-form, language-based interaction with users. We study GATE in three domains: email validation, content recommendation, and moral reasoning. In preregistered experiments, we show that LMs prompted to perform GATE (e.g., by generating open-ended questions or synthesizing informative edge cases) elicit responses that are often more informative than user-written prompts or labels. Users report that interactive task elicitation requires less effort than prompting or example labeling and surfaces novel considerations not initially anticipated by users. Our findings suggest that LM-driven elicitation can be a powerful tool for aligning models to complex human preferences and values.

Different users find different images generated for the same prompt desirable. This gives rise to personalized image generation which involves creating images aligned with an individual's visual preference. Current generative models are, however, unpersonalized, as they are tuned to produce outputs that appeal to a broad audience. Using them to generate images aligned with individual users relies on iterative manual prompt engineering by the user which is inefficient and undesirable. We propose to personalize the image generation process by first capturing the generic preferences of the user in a one-time process by inviting them to comment on a small selection of images, explaining why they like or dislike each. Based on these comments, we infer a user's structured liked and disliked visual attributes, i.e., their visual preference, using a large language model. These attributes are used to guide a text-to-image model toward producing images that are tuned towards the individual user's visual preference. Through a series of user studies and large language model guided evaluations, we demonstrate that the proposed method results in generations that are well aligned with individual users' visual preferences.

Reinforcement Learning from Human Feedback (RLHF) has become a dominating strategy in steering Language Models (LMs) towards human values/goals. The key to the strategy is employing a reward model ({varphi}) which can reflect a latent reward model with humans. While this strategy has proven to be effective, the training methodology requires a lot of human preference annotation (usually of the order of tens of thousands) to train {varphi}. Such large-scale preference annotations can be achievable if the reward model can be ubiquitously used. However, human values/goals are subjective and depend on the nature of the task. This poses a challenge in collecting diverse preferences for downstream applications. To address this, we propose a novel methodology to infuse domain knowledge into {varphi}, which reduces the size of preference annotation required. We validate our approach in E-Commerce Opinion Summarization, with a significant reduction in dataset size (just 940 samples) while advancing the state-of-the-art. Our contributions include a novel Reward Modelling technique, a new dataset (PromptOpinSumm) for Opinion Summarization, and a human preference dataset (OpinPref). The proposed methodology opens avenues for efficient RLHF, making it more adaptable to diverse applications with varying human values. We release the artifacts for usage under MIT License.

We propose a method for unsupervised abstractive opinion summarization, that combines the attributability and scalability of extractive approaches with the coherence and fluency of Large Language Models (LLMs). Our method, HIRO, learns an index structure that maps sentences to a path through a semantically organized discrete hierarchy. At inference time, we populate the index and use it to identify and retrieve clusters of sentences containing popular opinions from input reviews. Then, we use a pretrained LLM to generate a readable summary that is grounded in these extracted evidential clusters. The modularity of our approach allows us to evaluate its efficacy at each stage. We show that HIRO learns an encoding space that is more semantically structured than prior work, and generates summaries that are more representative of the opinions in the input reviews. Human evaluation confirms that HIRO generates more coherent, detailed and accurate summaries that are significantly preferred by annotators compared to prior work.

Large Language Models (LLMs) have demonstrated pronounced ideological leanings, yet the stability and depth of these positions remain poorly understood. Surface-level responses can often be manipulated through simple prompt engineering, calling into question whether they reflect a coherent underlying ideology. This paper investigates the concept of "ideological depth" in LLMs, defined as the robustness and complexity of their internal political representations. We employ a dual approach: first, we measure the "steerability" of two well-known open-source LLMs using instruction prompting and activation steering. We find that while some models can easily switch between liberal and conservative viewpoints, others exhibit resistance or an increased rate of refusal, suggesting a more entrenched ideological structure. Second, we probe the internal mechanisms of these models using Sparse Autoencoders (SAEs). Preliminary analysis reveals that models with lower steerability possess more distinct and abstract ideological features. Our evaluations reveal that one model can contain 7.3x more political features than another model of similar size. This allows targeted ablation of a core political feature in an ideologically "deep" model, leading to consistent, logical shifts in its reasoning across related topics, whereas the same intervention in a "shallow" model results in an increase in refusal outputs. Our findings suggest that ideological depth is a quantifiable property of LLMs and that steerability serves as a valuable window into their latent political architecture.

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution to alleviate this problem. Given that reviews often provide a rich and detailed user experience on different interests, they are potential ideal resources for providing high-quality recommendations within an informative conversation. In this paper, we design a novel end-to-end framework, namely, Review-augmented Conversational Recommender (RevCore), where reviews are seamlessly incorporated to enrich item information and assist in generating both coherent and informative responses. In detail, we extract sentiment-consistent reviews, perform review-enriched and entity-based recommendations for item suggestions, as well as use a review-attentive encoder-decoder for response generation. Experimental results demonstrate the superiority of our approach in yielding better performance on both recommendation and conversation responding.

Click-through rate (CTR) prediction, which aims to predict the probability of a user clicking on an ad or an item, is critical to many online applications such as online advertising and recommender systems. The problem is very challenging since (1) the input features (e.g., the user id, user age, item id, item category) are usually sparse and high-dimensional, and (2) an effective prediction relies on high-order combinatorial features (a.k.a. cross features), which are very time-consuming to hand-craft by domain experts and are impossible to be enumerated. Therefore, there have been efforts in finding low-dimensional representations of the sparse and high-dimensional raw features and their meaningful combinations. In this paper, we propose an effective and efficient method called the AutoInt to automatically learn the high-order feature interactions of input features. Our proposed algorithm is very general, which can be applied to both numerical and categorical input features. Specifically, we map both the numerical and categorical features into the same low-dimensional space. Afterwards, a multi-head self-attentive neural network with residual connections is proposed to explicitly model the feature interactions in the low-dimensional space. With different layers of the multi-head self-attentive neural networks, different orders of feature combinations of input features can be modeled. The whole model can be efficiently fit on large-scale raw data in an end-to-end fashion. Experimental results on four real-world datasets show that our proposed approach not only outperforms existing state-of-the-art approaches for prediction but also offers good explainability. Code is available at: https://github.com/DeepGraphLearning/RecommenderSystems.

The mathematical study of voting, social choice theory, has traditionally only been applicable to choices among a few predetermined alternatives, but not to open-ended decisions such as collectively selecting a textual statement. We introduce generative social choice, a design methodology for open-ended democratic processes that combines the rigor of social choice theory with the capability of large language models to generate text and extrapolate preferences. Our framework divides the design of AI-augmented democratic processes into two components: first, proving that the process satisfies representation guarantees when given access to oracle queries; second, empirically validating that these queries can be approximately implemented using a large language model. We apply this framework to the problem of summarizing free-form opinions into a proportionally representative slate of opinion statements; specifically, we develop a democratic process with representation guarantees and use this process to portray the opinions of participants in a survey about abortion policy. In a trial with 100 representative US residents, we find that 84 out of 100 participants feel "excellently" or "exceptionally" represented by the slate of five statements we extracted.

As Large Language Models (LLMs) become deeply integrated into human life and increasingly influence decision-making, it's crucial to evaluate whether and to what extent they exhibit subjective preferences, opinions, and beliefs. These tendencies may stem from biases within the models, which may shape their behavior, influence the advice and recommendations they offer to users, and potentially reinforce certain viewpoints. This paper presents the Preference, Opinion, and Belief survey (POBs), a benchmark developed to assess LLMs' subjective inclinations across societal, cultural, ethical, and personal domains. We applied our benchmark to evaluate leading open- and closed-source LLMs, measuring desired properties such as reliability, neutrality, and consistency. In addition, we investigated the effect of increasing the test-time compute, through reasoning and self-reflection mechanisms, on those metrics. While effective in other tasks, our results show that these mechanisms offer only limited gains in our domain. Furthermore, we reveal that newer model versions are becoming less consistent and more biased toward specific viewpoints, highlighting a blind spot and a concerning trend. POBS: https://ibm.github.io/POBS

Deceptive reviews are becoming increasingly common, especially given the increase in performance and the prevalence of LLMs. While work to date has addressed the development of models to differentiate between truthful and deceptive human reviews, much less is known about the distinction between real reviews and AI-authored fake reviews. Moreover, most of the research so far has focused primarily on English, with very little work dedicated to other languages. In this paper, we compile and make publicly available the MAiDE-up dataset, consisting of 10,000 real and 10,000 AI-generated fake hotel reviews, balanced across ten languages. Using this dataset, we conduct extensive linguistic analyses to (1) compare the AI fake hotel reviews to real hotel reviews, and (2) identify the factors that influence the deception detection model performance. We explore the effectiveness of several models for deception detection in hotel reviews across three main dimensions: sentiment, location, and language. We find that these dimensions influence how well we can detect AI-generated fake reviews.

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are not fully standardized, especially for open-domain chats, with a lack of work to compare and assess the validity of those approaches. The use of inconsistent evaluation can misinform the performance of a dialogue system, which becomes a major hurdle to enhance it. Thus, a dimensional evaluation of chat-oriented open-domain dialogue systems that reliably measures several aspects of dialogue capabilities is desired. This paper presents a novel human evaluation method to estimate the rates of many dialogue system behaviors. Our method is used to evaluate four state-of-the-art open-domain dialogue systems and compared with existing approaches. The analysis demonstrates that our behavior method is more suitable than alternative Likert-style or comparative approaches for dimensional evaluation of these systems.

Opinion and sentiment analysis is a vital task to characterize subjective information in social media posts. In this paper, we present a comprehensive experimental evaluation and comparison with six state-of-the-art methods, from which we have re-implemented one of them. In addition, we investigate different textual and visual feature embeddings that cover different aspects of the content, as well as the recently introduced multimodal CLIP embeddings. Experimental results are presented for two different publicly available benchmark datasets of tweets and corresponding images. In contrast to the evaluation methodology of previous work, we introduce a reproducible and fair evaluation scheme to make results comparable. Finally, we conduct an error analysis to outline the limitations of the methods and possibilities for the future work.

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique, reference-free neural metrics that better align with human evaluations. Notably among them, large language models (LLMs), particularly the instruction-tuned variants like ChatGPT, are shown to be promising substitutes for human judges. Yet, existing works on utilizing LLMs for automatic dialogue evaluation are limited in their scope in terms of the number of meta-evaluation datasets, mode of evaluation, coverage of LLMs, etc. Hence, it remains inconclusive how effective these LLMs are. To this end, we conduct a comprehensive study on the application of LLMs for automatic dialogue evaluation. Specifically, we analyze the multi-dimensional evaluation capability of 30 recently emerged LLMs at both turn and dialogue levels, using a comprehensive set of 12 meta-evaluation datasets. Additionally, we probe the robustness of the LLMs in handling various adversarial perturbations at both turn and dialogue levels. Finally, we explore how model-level and dimension-level ensembles impact the evaluation performance. All resources are available at https://github.com/e0397123/comp-analysis.

3D generation is experiencing rapid advancements, while the development of 3D evaluation has not kept pace. How to keep automatic evaluation equitably aligned with human perception has become a well-recognized challenge. Recent advances in the field of language and image generation have explored human preferences and showcased respectable fitting ability. However, the 3D domain still lacks such a comprehensive preference dataset over generative models. To mitigate this absence, we develop 3DGen-Arena, an integrated platform in a battle manner. Then, we carefully design diverse text and image prompts and leverage the arena platform to gather human preferences from both public users and expert annotators, resulting in a large-scale multi-dimension human preference dataset 3DGen-Bench. Using this dataset, we further train a CLIP-based scoring model, 3DGen-Score, and a MLLM-based automatic evaluator, 3DGen-Eval. These two models innovatively unify the quality evaluation of text-to-3D and image-to-3D generation, and jointly form our automated evaluation system with their respective strengths. Extensive experiments demonstrate the efficacy of our scoring model in predicting human preferences, exhibiting a superior correlation with human ranks compared to existing metrics. We believe that our 3DGen-Bench dataset and automated evaluation system will foster a more equitable evaluation in the field of 3D generation, further promoting the development of 3D generative models and their downstream applications.

We introduce Vibe-Eval: a new open benchmark and framework for evaluating multimodal chat models. Vibe-Eval consists of 269 visual understanding prompts, including 100 of hard difficulty, complete with gold-standard responses authored by experts. Vibe-Eval is open-ended and challenging with dual objectives: (i) vibe checking multimodal chat models for day-to-day tasks and (ii) rigorously testing and probing the capabilities of present frontier models. Notably, our hard set contains >50% questions that all frontier models answer incorrectly. We explore the nuances of designing, evaluating, and ranking models on ultra challenging prompts. We also discuss trade-offs between human and automatic evaluation, and show that automatic model evaluation using Reka Core roughly correlates to human judgment. We offer free API access for the purpose of lightweight evaluation and plan to conduct formal human evaluations for public models that perform well on the Vibe-Eval's automatic scores. We release the evaluation code and data, see https://github.com/reka-ai/reka-vibe-eval

Intrinsic dimension (ID) is an important tool in modern LLM analysis, informing studies of training dynamics, scaling behavior, and dataset structure, yet its textual determinants remain underexplored. We provide the first comprehensive study grounding ID in interpretable text properties through cross-encoder analysis, linguistic features, and sparse autoencoders (SAEs). In this work, we establish three key findings. First, ID is complementary to entropy-based metrics: after controlling for length, the two are uncorrelated, with ID capturing geometric complexity orthogonal to prediction quality. Second, ID exhibits robust genre stratification: scientific prose shows low ID (~8), encyclopedic content medium ID (~9), and creative/opinion writing high ID (~10.5) across all models tested. This reveals that contemporary LLMs find scientific text "representationally simple" while fiction requires additional degrees of freedom. Third, using SAEs, we identify causal features: scientific signals (formal tone, report templates, statistics) reduce ID; humanized signals (personalization, emotion, narrative) increase it. Steering experiments confirm these effects are causal. Thus, for contemporary models, scientific writing appears comparatively "easy", whereas fiction, opinion, and affect add representational degrees of freedom. Our multi-faceted analysis provides practical guidance for the proper use of ID and the sound interpretation of ID-based results.

In this paper, we propose document-level end-to-end sentiment analysis to efficiently understand aspect and review sentiment expressed in online reviews in a unified manner. In particular, we assume that star rating labels are a "coarse-grained synthesis" of aspect ratings across in the review. We propose a Distantly Supervised Pyramid Network (DSPN) to efficiently perform Aspect-Category Detection, Aspect-Category Sentiment Analysis, and Rating Prediction using only document star rating labels for training. By performing these three related sentiment subtasks in an end-to-end manner, DSPN can extract aspects mentioned in the review, identify the corresponding sentiments, and predict the star rating labels. We evaluate DSPN on multi-aspect review datasets in English and Chinese and find that with only star rating labels for supervision, DSPN can perform comparably well to a variety of benchmark models. We also demonstrate the interpretability of DSPN's outputs on reviews to show the pyramid structure inherent in document level end-to-end sentiment analysis.

We propose a general method for measuring complex variables on a continuous, interval spectrum by combining supervised deep learning with the Constructing Measures approach to faceted Rasch item response theory (IRT). We decompose the target construct, hate speech in our case, into multiple constituent components that are labeled as ordinal survey items. Those survey responses are transformed via IRT into a debiased, continuous outcome measure. Our method estimates the survey interpretation bias of the human labelers and eliminates that influence on the generated continuous measure. We further estimate the response quality of each labeler using faceted IRT, allowing responses from low-quality labelers to be removed. Our faceted Rasch scaling procedure integrates naturally with a multitask deep learning architecture for automated prediction on new data. The ratings on the theorized components of the target outcome are used as supervised, ordinal variables for the neural networks' internal concept learning. We test the use of an activation function (ordinal softmax) and loss function (ordinal cross-entropy) designed to exploit the structure of ordinal outcome variables. Our multitask architecture leads to a new form of model interpretation because each continuous prediction can be directly explained by the constituent components in the penultimate layer. We demonstrate this new method on a dataset of 50,000 social media comments sourced from YouTube, Twitter, and Reddit and labeled by 11,000 U.S.-based Amazon Mechanical Turk workers to measure a continuous spectrum from hate speech to counterspeech. We evaluate Universal Sentence Encoders, BERT, and RoBERTa as language representation models for the comment text, and compare our predictive accuracy to Google Jigsaw's Perspective API models, showing significant improvement over this standard benchmark.

Beliefs serve as the foundation for human cognition and decision-making. They guide individuals in deriving meaning from their lives, shaping their behaviors, and forming social connections. Therefore, a model that encapsulates beliefs and their interrelationships is crucial for quantitatively studying the influence of beliefs on our actions. Despite its importance, research on the interplay between human beliefs has often been limited to a small set of beliefs pertaining to specific issues, with a heavy reliance on surveys or experiments. Here, we propose a method for extracting nuanced relations between thousands of beliefs by leveraging large-scale user participation data from an online debate platform and mapping these beliefs to an embedding space using a fine-tuned large language model (LLM). This belief embedding space effectively encapsulates the interconnectedness of diverse beliefs as well as polarization across various social issues. We discover that the positions within this belief space predict new beliefs of individuals. Furthermore, we find that the relative distance between one's existing beliefs and new beliefs can serve as a quantitative estimate of cognitive dissonance, allowing us to predict new beliefs. Our study highlights how modern LLMs, when combined with collective online records of human beliefs, can offer insights into the fundamental principles that govern human belief formation and decision-making processes.

This paper introduces an innovative task focused on editing the personality traits of Large Language Models (LLMs). This task seeks to adjust the models' responses to opinion-related questions on specified topics since an individual's personality often manifests in the form of their expressed opinions, thereby showcasing different personality traits. Specifically, we construct a new benchmark dataset PersonalityEdit to address this task. Drawing on the theory in Social Psychology, we isolate three representative traits, namely Neuroticism, Extraversion, and Agreeableness, as the foundation for our benchmark. We then gather data using GPT-4, generating responses that not only align with a specified topic but also embody the targeted personality trait. We conduct comprehensive experiments involving various baselines and discuss the representation of personality behavior in LLMs. Our intriguing findings uncover potential challenges of the proposed task, illustrating several remaining issues. We anticipate that our work can provide the NLP community with insights. Code and datasets will be released at https://github.com/zjunlp/EasyEdit.

Latent factor models are the driving forces of the state-of-the-art recommender systems, with an important insight of vectorizing raw input features into dense embeddings. The dimensions of different feature embeddings are often set to a same value empirically, which limits the predictive performance of latent factor models. Existing works have proposed heuristic or reinforcement learning-based methods to search for mixed feature embedding dimensions. For efficiency concern, these methods typically choose embedding dimensions from a restricted set of candidate dimensions. However, this restriction will hurt the flexibility of dimension selection, leading to suboptimal performance of search results. In this paper, we propose Differentiable Neural Input Search (DNIS), a method that searches for mixed feature embedding dimensions in a more flexible space through continuous relaxation and differentiable optimization. The key idea is to introduce a soft selection layer that controls the significance of each embedding dimension, and optimize this layer according to model's validation performance. DNIS is model-agnostic and thus can be seamlessly incorporated with existing latent factor models for recommendation. We conduct experiments with various architectures of latent factor models on three public real-world datasets for rating prediction, Click-Through-Rate (CTR) prediction, and top-k item recommendation. The results demonstrate that our method achieves the best predictive performance compared with existing neural input search approaches with fewer embedding parameters and less time cost.

LLMs are increasingly being used in workflows involving generating content to be consumed by humans (e.g., marketing) and also in directly interacting with humans (e.g., through chatbots). The development of such systems that are capable of generating verifiably persuasive messages presents both opportunities and challenges for society. On the one hand, such systems could positively impact domains like advertising and social good, such as addressing drug addiction, and on the other, they could be misused for spreading misinformation and shaping political opinions. To channel LLMs' impact on society, we need to develop systems to measure and benchmark their persuasiveness. With this motivation, we introduce PersuasionBench and PersuasionArena, the first large-scale benchmark and arena containing a battery of tasks to measure the persuasion ability of generative models automatically. We investigate to what extent LLMs know and leverage linguistic patterns that can help them generate more persuasive language. Our findings indicate that the persuasiveness of LLMs correlates positively with model size, but smaller models can also be made to have a higher persuasiveness than much larger models. Notably, targeted training using synthetic and natural datasets significantly enhances smaller models' persuasive capabilities, challenging scale-dependent assumptions. Our findings carry key implications for both model developers and policymakers. For instance, while the EU AI Act and California's SB-1047 aim to regulate AI models based on the number of floating point operations, we demonstrate that simple metrics like this alone fail to capture the full scope of AI's societal impact. We invite the community to explore and contribute to PersuasionArena and PersuasionBench, available at https://bit.ly/measure-persuasion, to advance our understanding of AI-driven persuasion and its societal implications.

Recent advances in Text-to-3D (T23D) generative models have enabled the synthesis of diverse, high-fidelity 3D assets from textual prompts. However, existing challenges restrict the development of reliable T23D quality assessment (T23DQA). First, existing benchmarks are outdated, fragmented, and coarse-grained, making fine-grained metric training infeasible. Moreover, current objective metrics exhibit inherent design limitations, resulting in non-representative feature extraction and diminished metric robustness. To address these limitations, we introduce T23D-CompBench, a comprehensive benchmark for compositional T23D generation. We define five components with twelve sub-components for compositional prompts, which are used to generate 3,600 textured meshes from ten state-of-the-art generative models. A large-scale subjective experiment is conducted to collect 129,600 reliable human ratings across different perspectives. Based on T23D-CompBench, we further propose Rank2Score, an effective evaluator with two-stage training for T23DQA. Rank2Score enhances pairwise training via supervised contrastive regression and curriculum learning in the first stage, and subsequently refines predictions using mean opinion scores to achieve closer alignment with human judgments in the second stage. Extensive experiments and downstream applications demonstrate that Rank2Score consistently outperforms existing metrics across multiple dimensions and can additionally serve as a reward function to optimize generative models. The project is available at https://cbysjtu.github.io/Rank2Score/.

Developing effective text summarizers remains a challenge due to issues like hallucinations, key information omissions, and verbosity in LLM-generated summaries. This work explores using LLM-generated feedback to improve summary quality by aligning the summaries with human preferences for faithfulness, completeness, and conciseness. We introduce FeedSum, a large-scale dataset containing multi-dimensional LLM feedback on summaries of varying quality across diverse domains. Our experiments show how feedback quality, dimensionality, and granularity influence preference learning, revealing that high-quality, multi-dimensional, fine-grained feedback significantly improves summary generation. We also compare two methods for using this feedback: supervised fine-tuning and direct preference optimization. Finally, we introduce SummLlama3-8b, a model that outperforms the nearly 10x larger Llama3-70b-instruct in generating human-preferred summaries, demonstrating that smaller models can achieve superior performance with appropriate training. The full dataset will be released soon. The SummLlama3-8B model is now available at https://huggingface.co/DISLab/SummLlama3-8B.

Modern recommender systems struggle to effectively utilize the rich, yet high-dimensional and noisy, multi-modal features generated by Large Language Models (LLMs). Treating these features as static inputs decouples them from the core recommendation task. We address this limitation with a novel framework built on a key insight: deeply fusing multi-modal and collaborative knowledge for representation denoising. Our unified architecture introduces two primary technical innovations. First, we integrate dimensionality reduction directly into the recommendation model, enabling end-to-end co-training that makes the reduction process aware of the final ranking objective. Second, we introduce a contrastive learning objective that explicitly incorporates the collaborative filtering signal into the latent space. This synergistic process refines raw LLM embeddings, filtering noise while amplifying task-relevant signals. Extensive experiments confirm our method's superior discriminative power, proving that this integrated fusion and denoising strategy is critical for achieving state-of-the-art performance. Our work provides a foundational paradigm for effectively harnessing LLMs in recommender systems.

Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the user to a varying degree, depending on its positivity or negativity and content. We show that the consideration of this polarity-based emotion clusters and emotional mimicry results in improved empathy and contextual relevance of the response as compared to the state-of-the-art. Also, we introduce stochasticity into the emotion mixture that yields emotionally more varied empathetic responses than the previous work. We demonstrate the importance of these factors to empathetic response generation using both automatic- and human-based evaluations. The implementation of MIME is publicly available at https://github.com/declare-lab/MIME.

Recent advances in large language models (LLMs) promise more effective information extraction for review-based recommender systems, yet current methods still (i) mine free-form reviews without scope control, producing redundant and noisy representations, (ii) lack principled metrics that link LLM hallucination to downstream effectiveness, and (iii) leave the cost-quality trade-off across model scales largely unexplored. We address these gaps with the Hyper-Adaptive Dual-Stage Semantic Framework (HADSF), a two-stage approach that first induces a compact, corpus-level aspect vocabulary via adaptive selection and then performs vocabulary-guided, explicitly constrained extraction of structured aspect-opinion triples. To assess the fidelity of the resulting representations, we introduce Aspect Drift Rate (ADR) and Opinion Fidelity Rate (OFR) and empirically uncover a nonmonotonic relationship between hallucination severity and rating prediction error. Experiments on approximately 3 million reviews across LLMs spanning 1.5B-70B parameters show that, when integrated into standard rating predictors, HADSF yields consistent reductions in prediction error and enables smaller models to achieve competitive performance in representative deployment scenarios. We release code, data pipelines, and metric implementations to support reproducible research on hallucination-aware, LLM-enhanced explainable recommendation. Code is available at https://github.com/niez233/HADSF

Providing constructive feedback to paper authors is a core component of peer review. With reviewers increasingly having less time to perform reviews, automated support systems are required to ensure high reviewing quality, thus making the feedback in reviews useful for authors. To this end, we identify four key aspects of review comments (individual points in weakness sections of reviews) that drive the utility for authors: Actionability, Grounding & Specificity, Verifiability, and Helpfulness. To enable evaluation and development of models assessing review comments, we introduce the RevUtil dataset. We collect 1,430 human-labeled review comments and scale our data with 10k synthetically labeled comments for training purposes. The synthetic data additionally contains rationales, i.e., explanations for the aspect score of a review comment. Employing the RevUtil dataset, we benchmark fine-tuned models for assessing review comments on these aspects and generating rationales. Our experiments demonstrate that these fine-tuned models achieve agreement levels with humans comparable to, and in some cases exceeding, those of powerful closed models like GPT-4o. Our analysis further reveals that machine-generated reviews generally underperform human reviews on our four aspects.

As AI systems become increasingly prevalent in various aspects of daily life, gaining a comprehensive understanding of public perception towards these AI systems has become increasingly essential for several reasons such as ethical considerations, user experience, fear, disinformation, regulation, collaboration, and co-creation. In this study, we investigate how mass social media users perceive the recent rise of AI frameworks such as ChatGPT. We collect a total of 33,912 comments in 388 unique subreddits spanning from November 30, 2022 to June 8, 2023 using a list of AI-related keywords. We employ BERTopic to uncover the major themes regarding AI on Reddit. Additionally, we seek to gain deeper insights into public opinion by examining the distribution of topics across different subreddits. We observe that technology-related subreddits predominantly focus on the technical aspects of AI models. On the other hand, non-tech subreddits show greater interest in social issues such as concerns about job replacement or furlough. We leverage zero-shot prompting to analyze the sentiment and perception of AI among individual users. Through a comprehensive sentiment and emotion analysis, we discover that tech-centric communities exhibit greater polarization compared to non-tech communities when discussing AI topics. This research contributes to our broader understanding of public opinion surrounding artificial intelligence.

Text-to-Image (TTI) generative models have shown great progress in the past few years in terms of their ability to generate complex and high-quality imagery. At the same time, these models have been shown to suffer from harmful biases, including exaggerated societal biases (e.g., gender, ethnicity), as well as incidental correlations that limit such a model's ability to generate more diverse imagery. In this paper, we propose a general approach to study and quantify a broad spectrum of biases, for any TTI model and for any prompt, using counterfactual reasoning. Unlike other works that evaluate generated images on a predefined set of bias axes, our approach automatically identifies potential biases that might be relevant to the given prompt, and measures those biases. In addition, we complement quantitative scores with post-hoc explanations in terms of semantic concepts in the images generated. We show that our method is uniquely capable of explaining complex multi-dimensional biases through semantic concepts, as well as the intersectionality between different biases for any given prompt. We perform extensive user studies to illustrate that the results of our method and analysis are consistent with human judgements.

Variances in ad impression outcomes across demographic groups are increasingly considered to be potentially indicative of algorithmic bias in personalized ads systems. While there are many definitions of fairness that could be applicable in the context of personalized systems, we present a framework which we call the Variance Reduction System (VRS) for achieving more equitable outcomes in Meta's ads systems. VRS seeks to achieve a distribution of impressions with respect to selected protected class (PC) attributes that more closely aligns the demographics of an ad's eligible audience (a function of advertiser targeting criteria) with the audience who sees that ad, in a privacy-preserving manner. We first define metrics to quantify fairness gaps in terms of ad impression variances with respect to PC attributes including gender and estimated race. We then present the VRS for re-ranking ads in an impression variance-aware manner. We evaluate VRS via extensive simulations over different parameter choices and study the effect of the VRS on the chosen fairness metric. We finally present online A/B testing results from applying VRS to Meta's ads systems, concluding with a discussion of future work. We have deployed the VRS to all users in the US for housing ads, resulting in significant improvement in our fairness metric. VRS is the first large-scale deployed framework for pursuing fairness for multiple PC attributes in online advertising.

Currently, high-dimensional data is ubiquitous in data science, which necessitates the development of techniques to decompose and interpret such multidimensional (aka tensor) datasets. Finding a low dimensional representation of the data, that is, its inherent structure, is one of the approaches that can serve to understand the dynamics of low dimensional latent features hidden in the data. Nonnegative RESCAL is one such technique, particularly well suited to analyze self-relational data, such as dynamic networks found in international trade flows. Nonnegative RESCAL computes a low dimensional tensor representation by finding the latent space containing multiple modalities. Estimating the dimensionality of this latent space is crucial for extracting meaningful latent features. Here, to determine the dimensionality of the latent space with nonnegative RESCAL, we propose a latent dimension determination method which is based on clustering of the solutions of multiple realizations of nonnegative RESCAL decompositions. We demonstrate the performance of our model selection method on synthetic data and then we apply our method to decompose a network of international trade flows data from International Monetary Fund and validate the resulting features against empirical facts from economic literature.

Recent developments in LLMs offer new opportunities for assisting authors in improving their work. In this paper, we envision a use case where authors can receive LLM-generated reviews that uncover weak points in the current draft. While initial methods for automated review generation already exist, these methods tend to produce reviews that lack detail, and they do not cover the range of opinions that human reviewers produce. To address this shortcoming, we propose an efficient two-stage review generation framework called Reviewer2. Unlike prior work, this approach explicitly models the distribution of possible aspects that the review may address. We show that this leads to more detailed reviews that better cover the range of aspects that human reviewers identify in the draft. As part of the research, we generate a large-scale review dataset of 27k papers and 99k reviews that we annotate with aspect prompts, which we make available as a resource for future research.

Social media platforms are essential outlets for expressing opinions, providing a valuable resource for capturing public viewpoints via text analytics. However, for many users, passive browsing is their preferred mode of interaction, leading to their perspectives being overlooked by text analytics methods. Meanwhile, social media polls have emerged as a practical feature for gathering public opinions, allowing post authors to pose questions with pre-defined answer options for readers to vote on. To broaden the benefits of polls for posts without them, this article explores the automatic generation of a poll from a social media post by leveraging cutting-edge natural language generation (NLG) techniques. However, existing NLG techniques, primarily developed for general-domain texts, may be ineffective when applied to noisy social media data, which often feature implicit context-question-answer relations. To tackle these challenges, we enrich a post context with its comments and propose a novel unified poll generation framework called UniPoll. It employs prompt tuning with multi-objective optimization to bolster the connection exploration between contexts (posts and comments) and polls (questions and answers). Experimental comparisons on a large-scale Chinese Weibo dataset show that UniPoll significantly outperforms T5, the state-of-the-art NLG model, which generates question and answer separately. Comprehensive qualitative and quantitative analyses further underscore the superiority of UniPoll through various evaluation lenses.

Rationality and emotion are two fundamental elements of humans. Endowing agents with rationality and emotion has been one of the major milestones in AI. However, in the field of conversational AI, most existing models only specialize in one aspect and neglect the other, which often leads to dull or unrelated responses. In this paper, we hypothesize that combining rationality and emotion into conversational agents can improve response quality. To test the hypothesis, we focus on one fundamental aspect of rationality, i.e., commonsense, and propose CARE, a novel model for commonsense-aware emotional response generation. Specifically, we first propose a framework to learn and construct commonsense-aware emotional latent concepts of the response given an input message and a desired emotion. We then propose three methods to collaboratively incorporate the latent concepts into response generation. Experimental results on two large-scale datasets support our hypothesis and show that our model can produce more accurate and commonsense-aware emotional responses and achieve better human ratings than state-of-the-art models that only specialize in one aspect.

We explore the properties of byte-level recurrent language models. When given sufficient amounts of capacity, training data, and compute time, the representations learned by these models include disentangled features corresponding to high-level concepts. Specifically, we find a single unit which performs sentiment analysis. These representations, learned in an unsupervised manner, achieve state of the art on the binary subset of the Stanford Sentiment Treebank. They are also very data efficient. When using only a handful of labeled examples, our approach matches the performance of strong baselines trained on full datasets. We also demonstrate the sentiment unit has a direct influence on the generative process of the model. Simply fixing its value to be positive or negative generates samples with the corresponding positive or negative sentiment.

The task of perspective-aware classification introduces a bottleneck in terms of parametric efficiency that did not get enough recognition in existing studies. In this article, we aim to address this issue by applying an existing architecture, the hypernetwork+adapters combination, to perspectivist classification. Ultimately, we arrive at a solution that can compete with specialized models in adopting user perspectives on hate speech and toxicity detection, while also making use of considerably fewer parameters. Our solution is architecture-agnostic and can be applied to a wide range of base models out of the box.

Embeddings have become a pivotal means to represent complex, multi-faceted information about entities, concepts, and relationships in a condensed and useful format. Nevertheless, they often preclude direct interpretation. While downstream tasks make use of these compressed representations, meaningful interpretation usually requires visualization using dimensionality reduction or specialized machine learning interpretability methods. This paper addresses the challenge of making such embeddings more interpretable and broadly useful, by employing Large Language Models (LLMs) to directly interact with embeddings -- transforming abstract vectors into understandable narratives. By injecting embeddings into LLMs, we enable querying and exploration of complex embedding data. We demonstrate our approach on a variety of diverse tasks, including: enhancing concept activation vectors (CAVs), communicating novel embedded entities, and decoding user preferences in recommender systems. Our work couples the immense information potential of embeddings with the interpretative power of LLMs.

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this task has shown promising results, yet challenges persist in ensuring both the empathetic quality of the responses and retention of the generalization performance of the models. We propose a novel approach where we construct theory-driven preference datasets based on emotion grounding and use them to align LLMs with preference optimization algorithms to address these challenges. To evaluate empathetic response generation, we employ the EmpatheticDialogues dataset, assessing empathy with the diff-Epitome and BERTscore metrics and with multi-dimensional human evaluation. Additionally, we measure diversity and emotional valence using feature-based methods. We also evaluate the impact of training on the generalization performance using the MMLU benchmark and tasks from the Open LLM Leaderboard. The results show that LLMs can be aligned for empathetic response generation by preference optimization while retaining their general performance and that emotion grounding can guide preference dataset creation. We make all datasets, source code, and models publicly available. https://github.com/justtherightsize/empo

Collaborative filtering drives many successful recommender systems but struggles with fine-grained user-item interactions and explainability. As users increasingly seek transparent recommendations, generating textual explanations through language models has become a critical research area. Existing methods employ either RNNs or Transformers. However, RNN-based approaches fail to leverage the capabilities of pre-trained Transformer models, whereas Transformer-based methods often suffer from suboptimal adaptation and neglect aspect modeling, which is crucial for personalized explanations. We propose ELIXIR (Efficient and LIghtweight model for eXplaIning Recommendations), a multi-task model combining rating prediction with personalized review generation. ELIXIR jointly learns global and aspect-specific representations of users and items, optimizing overall rating, aspect-level ratings, and review generation, with personalized attention to emphasize aspect importance. Based on a T5-small (60M) model, we demonstrate the effectiveness of our aspect-based architecture in guiding text generation in a personalized context, where state-of-the-art approaches exploit much larger models but fail to match user preferences as well. Experimental results on TripAdvisor and RateBeer demonstrate that ELIXIR significantly outperforms strong baseline models, especially in review generation.

While user-generated product reviews often contain large quantities of information, their utility in addressing natural language product queries has been limited, with a key challenge being the need to aggregate information from multiple low-level sources (reviews) to a higher item level during retrieval. Existing methods for reviewed-item retrieval (RIR) typically take a late fusion (LF) approach which computes query-item scores by simply averaging the top-K query-review similarity scores for an item. However, we demonstrate that for multi-aspect queries and multi-aspect items, LF is highly sensitive to the distribution of aspects covered by reviews in terms of aspect frequency and the degree of aspect separation across reviews. To address these LF failures, we propose several novel aspect fusion (AF) strategies which include Large Language Model (LLM) query extraction and generative reranking. Our experiments show that for imbalanced review corpora, AF can improve over LF by a MAP@10 increase from 0.36 to 0.52, while achieving equivalent performance for balanced review corpora.

Despite the large number of computational resources for emotion recognition, there is a lack of data sets relying on appraisal models. According to Appraisal theories, emotions are the outcome of a multi-dimensional evaluation of events. In this paper, we present APPReddit, the first corpus of non-experimental data annotated according to this theory. After describing its development, we compare our resource with enISEAR, a corpus of events created in an experimental setting and annotated for appraisal. Results show that the two corpora can be mapped notwithstanding different typologies of data and annotations schemes. A SVM model trained on APPReddit predicts four appraisal dimensions without significant loss. Merging both corpora in a single training set increases the prediction of 3 out of 4 dimensions. Such findings pave the way to a better performing classification model for appraisal prediction.

Presenting high-level arguments is a crucial task for fostering participation in online societal discussions. Current argument summarization approaches miss an important facet of this task -- capturing diversity -- which is important for accommodating multiple perspectives. We introduce three aspects of diversity: those of opinions, annotators, and sources. We evaluate approaches to a popular argument summarization task called Key Point Analysis, which shows how these approaches struggle to (1) represent arguments shared by few people, (2) deal with data from various sources, and (3) align with subjectivity in human-provided annotations. We find that both general-purpose LLMs and dedicated KPA models exhibit this behavior, but have complementary strengths. Further, we observe that diversification of training data may ameliorate generalization. Addressing diversity in argument summarization requires a mix of strategies to deal with subjectivity.

Understanding the internal mechanisms of large language models (LLMs) remains a challenging and complex endeavor. Even fundamental questions, such as how fine-tuning affects model behavior, often require extensive empirical evaluation. In this paper, we introduce a novel perspective based on the geometric properties of contextual latent embeddings to study the effects of training and fine-tuning. To that end, we measure the local dimensions of a contextual language model's latent space and analyze their shifts during training and fine-tuning. We show that the local dimensions provide insights into the model's training dynamics and generalization ability. Specifically, the mean of the local dimensions predicts when the model's training capabilities are exhausted, as exemplified in a dialogue state tracking task, overfitting, as demonstrated in an emotion recognition task, and grokking, as illustrated with an arithmetic task. Furthermore, our experiments suggest a practical heuristic: reductions in the mean local dimension tend to accompany and predict subsequent performance gains. Through this exploration, we aim to provide practitioners with a deeper understanding of the implications of fine-tuning on embedding spaces, facilitating informed decisions when configuring models for specific applications. The results of this work contribute to the ongoing discourse on the interpretability, adaptability, and generalizability of LLMs by bridging the gap between intrinsic model mechanisms and geometric properties in the respective embeddings.

Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task manner. However, these works suffer from incoherence between predicted ratings and explanations. To address the issue, we propose a novel framework that employs a large language model (LLM) to generate a rating, transforms it into a rating vector, and finally generates an explanation based on the rating vector and user-item information. Moreover, we propose utilizing publicly available LLMs and pre-trained sentiment analysis models to automatically evaluate the coherence without human annotations. Extensive experimental results on three datasets of explainable recommendation show that the proposed framework is effective, outperforming state-of-the-art baselines with improvements of 7.3\% in explainability and 4.4\% in text quality.

Large language models (LLMs) have experienced notable advancements in generating coherent and contextually relevant responses. However, hallucinations - incorrect or unfounded claims - are still prevalent, prompting the creation of automated metrics to detect these in LLM outputs. Our contributions include: introducing ChainPoll, an innovative hallucination detection method that excels compared to its counterparts, and unveiling RealHall, a refined collection of benchmark datasets to assess hallucination detection metrics from recent studies. While creating RealHall, we assessed tasks and datasets from previous hallucination detection studies and observed that many are not suitable for the potent LLMs currently in use. Overcoming this, we opted for four datasets challenging for modern LLMs and pertinent to real-world scenarios. Using RealHall, we conducted a comprehensive comparison of ChainPoll with numerous hallucination metrics from recent studies. Our findings indicate that ChainPoll outperforms in all RealHall benchmarks, achieving an overall AUROC of 0.781. This surpasses the next best theoretical method by 11% and exceeds industry standards by over 23%. Additionally, ChainPoll is cost-effective and offers greater transparency than other metrics. We introduce two novel metrics to assess LLM hallucinations: Adherence and Correctness. Adherence is relevant to Retrieval Augmented Generation workflows, evaluating an LLM's analytical capabilities within given documents and contexts. In contrast, Correctness identifies logical and reasoning errors.

Bias in text-to-image (T2I) models can propagate unfair social representations and may be used to aggressively market ideas or push controversial agendas. Existing T2I model bias evaluation methods only focus on social biases. We look beyond that and instead propose an evaluation methodology to quantify general biases in T2I generative models, without any preconceived notions. We assess four state-of-the-art T2I models and compare their baseline bias characteristics to their respective variants (two for each), where certain biases have been intentionally induced. We propose three evaluation metrics to assess model biases including: (i) Distribution bias, (ii) Jaccard hallucination and (iii) Generative miss-rate. We conduct two evaluation studies, modelling biases under general, and task-oriented conditions, using a marketing scenario as the domain for the latter. We also quantify social biases to compare our findings to related works. Finally, our methodology is transferred to evaluate captioned-image datasets and measure their bias. Our approach is objective, domain-agnostic and consistently measures different forms of T2I model biases. We have developed a web application and practical implementation of what has been proposed in this work, which is at https://huggingface.co/spaces/JVice/try-before-you-bias. A video series with demonstrations is available at https://www.youtube.com/channel/UCk-0xyUyT0MSd_hkp4jQt1Q

The detection of controversial content in political discussions on the Internet is a critical challenge in maintaining healthy digital discourse. Unlike much of the existing literature that relies on synthetically balanced data, our work preserves the natural distribution of controversial and non-controversial posts. This real-world imbalance highlights a core challenge that needs to be addressed for practical deployment. Our study re-evaluates well-established methods for detecting controversial content. We curate our own dataset focusing on the Indian political context that preserves the natural distribution of controversial content, with only 12.9% of the posts in our dataset being controversial. This disparity reflects the true imbalance in real-world political discussions and highlights a critical limitation in the existing evaluation methods. Benchmarking on datasets that model data imbalance is vital for ensuring real-world applicability. Thus, in this work, (i) we release our dataset, with an emphasis on class imbalance, that focuses on the Indian political context, (ii) we evaluate existing methods from this domain on this dataset and demonstrate their limitations in the imbalanced setting, (iii) we introduce an intuitive metric to measure a model's robustness to class imbalance, (iv) we also incorporate ideas from the domain of Topological Data Analysis, specifically Persistent Homology, to curate features that provide richer representations of the data. Furthermore, we benchmark models trained with topological features against established baselines.

Traditional recommender systems leverage users' item preference history to recommend novel content that users may like. However, modern dialog interfaces that allow users to express language-based preferences offer a fundamentally different modality for preference input. Inspired by recent successes of prompting paradigms for large language models (LLMs), we study their use for making recommendations from both item-based and language-based preferences in comparison to state-of-the-art item-based collaborative filtering (CF) methods. To support this investigation, we collect a new dataset consisting of both item-based and language-based preferences elicited from users along with their ratings on a variety of (biased) recommended items and (unbiased) random items. Among numerous experimental results, we find that LLMs provide competitive recommendation performance for pure language-based preferences (no item preferences) in the near cold-start case in comparison to item-based CF methods, despite having no supervised training for this specific task (zero-shot) or only a few labels (few-shot). This is particularly promising as language-based preference representations are more explainable and scrutable than item-based or vector-based representations.

Textual response generation is an essential task for multimodal task-oriented dialog systems.Although existing studies have achieved fruitful progress, they still suffer from two critical limitations: 1) focusing on the attribute knowledge but ignoring the relation knowledge that can reveal the correlations between different entities and hence promote the response generation}, and 2) only conducting the cross-entropy loss based output-level supervision but lacking the representation-level regularization. To address these limitations, we devise a novel multimodal task-oriented dialog system (named MDS-S2). Specifically, MDS-S2 first simultaneously acquires the context related attribute and relation knowledge from the knowledge base, whereby the non-intuitive relation knowledge is extracted by the n-hop graph walk. Thereafter, considering that the attribute knowledge and relation knowledge can benefit the responding to different levels of questions, we design a multi-level knowledge composition module in MDS-S2 to obtain the latent composed response representation. Moreover, we devise a set of latent query variables to distill the semantic information from the composed response representation and the ground truth response representation, respectively, and thus conduct the representation-level semantic regularization. Extensive experiments on a public dataset have verified the superiority of our proposed MDS-S2. We have released the codes and parameters to facilitate the research community.

We are exposed to much information trying to influence us, such as teaser messages, debates, politically framed news, and propaganda - all of which use persuasive language. With the recent interest in Large Language Models (LLMs), we study the ability of LLMs to produce persuasive text. As opposed to prior work which focuses on particular domains or types of persuasion, we conduct a general study across various domains to measure and benchmark to what degree LLMs produce persuasive text - both when explicitly instructed to rewrite text to be more or less persuasive and when only instructed to paraphrase. To this end, we construct a new dataset, Persuasive-Pairs, of pairs each consisting of a short text and of a text rewritten by an LLM to amplify or diminish persuasive language. We multi-annotate the pairs on a relative scale for persuasive language. This data is not only a valuable resource in itself, but we also show that it can be used to train a regression model to predict a score of persuasive language between text pairs. This model can score and benchmark new LLMs across domains, thereby facilitating the comparison of different LLMs. Finally, we discuss effects observed for different system prompts. Notably, we find that different 'personas' in the system prompt of LLaMA3 change the persuasive language in the text substantially, even when only instructed to paraphrase. These findings underscore the importance of investigating persuasive language in LLM generated text.

Large language models (LLMs) are powerful tools for content moderation, but their inference costs and latency make them prohibitive for casual use on large datasets, such as the Google Ads repository. This study proposes a method for scaling up LLM reviews for content moderation in Google Ads. First, we use heuristics to select candidates via filtering and duplicate removal, and create clusters of ads for which we select one representative ad per cluster. We then use LLMs to review only the representative ads. Finally, we propagate the LLM decisions for the representative ads back to their clusters. This method reduces the number of reviews by more than 3 orders of magnitude while achieving a 2x recall compared to a baseline non-LLM model. The success of this approach is a strong function of the representations used in clustering and label propagation; we found that cross-modal similarity representations yield better results than uni-modal representations.

As LLMs become capable of complex tasks, there is growing potential for personalized interactions tailored to the subtle and idiosyncratic preferences of the user. We present a public benchmark, PersonalLLM, focusing on adapting LLMs to provide maximal benefits for a particular user. Departing from existing alignment benchmarks that implicitly assume uniform preferences, we curate open-ended prompts paired with many high-quality answers over which users would be expected to display heterogeneous latent preferences. Instead of persona-prompting LLMs based on high-level attributes (e.g., user's race or response length), which yields homogeneous preferences relative to humans, we develop a method that can simulate a large user base with diverse preferences from a set of pre-trained reward models. Our dataset and generated personalities offer an innovative testbed for developing personalization algorithms that grapple with continual data sparsity--few relevant feedback from the particular user--by leveraging historical data from other (similar) users. We explore basic in-context learning and meta-learning baselines to illustrate the utility of PersonalLLM and highlight the need for future methodological development. Our dataset is available at https://huggingface.co/datasets/namkoong-lab/PersonalLLM

Psychological research consistently finds that human ratings of words across diverse semantic scales can be reduced to a low-dimensional form with relatively little information loss. We find that the semantic associations encoded in the embedding matrices of large language models (LLMs) exhibit a similar structure. We show that the projections of words on semantic directions defined by antonym pairs (e.g. kind - cruel) correlate highly with human ratings, and further find that these projections effectively reduce to a 3-dimensional subspace within LLM embeddings, closely resembling the patterns derived from human survey responses. Moreover, we find that shifting tokens along one semantic direction causes off-target effects on geometrically aligned features proportional to their cosine similarity. These findings suggest that semantic features are entangled within LLMs similarly to how they are interconnected in human language, and a great deal of semantic information, despite its apparent complexity, is surprisingly low-dimensional. Furthermore, accounting for this semantic structure may prove essential for avoiding unintended consequences when steering features.

Finding evidence for human opinion and behavior at scale is a challenging task, often requiring an understanding of sophisticated thought patterns among vast online communities found on social media. For example, studying how gun ownership is related to the perception of Freedom, requires a retrieval system that can operate at scale over social media posts, while dealing with two key challenges: (1) identifying abstract concept instances, (2) which can be instantiated differently across different communities. To address these, we introduce ConceptCarve, an evidence retrieval framework that utilizes traditional retrievers and LLMs to dynamically characterize the search space during retrieval. Our experiments show that ConceptCarve surpasses traditional retrieval systems in finding evidence within a social media community. It also produces an interpretable representation of the evidence for that community, which we use to qualitatively analyze complex thought patterns that manifest differently across the communities.

Large-scale survey tools enable the collection of citizen feedback in opinion corpora. Extracting the key arguments from a large and noisy set of opinions helps in understanding the opinions quickly and accurately. Fully automated methods can extract arguments but (1) require large labeled datasets that induce large annotation costs and (2) work well for known viewpoints, but not for novel points of view. We propose HyEnA, a hybrid (human + AI) method for extracting arguments from opinionated texts, combining the speed of automated processing with the understanding and reasoning capabilities of humans. We evaluate HyEnA on three citizen feedback corpora. We find that, on the one hand, HyEnA achieves higher coverage and precision than a state-of-the-art automated method when compared to a common set of diverse opinions, justifying the need for human insight. On the other hand, HyEnA requires less human effort and does not compromise quality compared to (fully manual) expert analysis, demonstrating the benefit of combining human and artificial intelligence.

Recent methods for knowledge grounded dialogs generate responses by incorporating information from an external textual document. These methods do not require the exact document to be known during training and rely on the use of a retrieval system to fetch relevant documents from a large index. The documents used to generate the responses are modeled as latent variables whose prior probabilities need to be estimated. Models such as RAG and REALM, marginalize the document probabilities over the documents retrieved from the index to define the log likelihood loss function which is optimized end-to-end. In this paper, we develop a variational approach to the above technique wherein, we instead maximize the Evidence Lower bound (ELBO). Using a collection of three publicly available open-conversation datasets, we demonstrate how the posterior distribution, that has information from the ground-truth response, allows for a better approximation of the objective function during training. To overcome the challenges associated with sampling over a large knowledge collection, we develop an efficient approach to approximate the ELBO. To the best of our knowledge we are the first to apply variational training for open-scale unsupervised knowledge grounded dialog systems.

Computational inference of aesthetics is an ill-defined task due to its subjective nature. Many datasets have been proposed to tackle the problem by providing pairs of images and aesthetic scores based on human ratings. However, humans are better at expressing their opinion, taste, and emotions by means of language rather than summarizing them in a single number. In fact, photo critiques provide much richer information as they reveal how and why users rate the aesthetics of visual stimuli. In this regard, we propose the Reddit Photo Critique Dataset (RPCD), which contains tuples of image and photo critiques. RPCD consists of 74K images and 220K comments and is collected from a Reddit community used by hobbyists and professional photographers to improve their photography skills by leveraging constructive community feedback. The proposed dataset differs from previous aesthetics datasets mainly in three aspects, namely (i) the large scale of the dataset and the extension of the comments criticizing different aspects of the image, (ii) it contains mostly UltraHD images, and (iii) it can easily be extended to new data as it is collected through an automatic pipeline. To the best of our knowledge, in this work, we propose the first attempt to estimate the aesthetic quality of visual stimuli from the critiques. To this end, we exploit the polarity of the sentiment of criticism as an indicator of aesthetic judgment. We demonstrate how sentiment polarity correlates positively with the aesthetic judgment available for two aesthetic assessment benchmarks. Finally, we experiment with several models by using the sentiment scores as a target for ranking images. Dataset and baselines are available (https://github.com/mediatechnologycenter/aestheval).

Language models (LMs) are increasingly used as simulacra for people, yet their ability to match the distribution of views of a specific demographic group and be distributionally aligned remains uncertain. This notion of distributional alignment is complex, as there is significant variation in the types of attributes that are simulated. Prior works have underexplored the role of three critical variables -- the question domain, steering method, and distribution expression method -- which motivates our contribution of a benchmark explicitly addressing these dimensions. We construct a dataset expanding beyond political values, create human baselines for this task, and evaluate the extent to which an LM can align with a particular group's opinion distribution to inform design choices of such simulation systems. Our analysis reveals open problems regarding if, and how, LMs can be used to simulate humans, and that LLMs can more accurately describe the opinion distribution than simulate such distributions.

Social scientists use surveys to probe the opinions and beliefs of populations, but these methods are slow, costly, and prone to biases. Recent advances in large language models (LLMs) enable creating computational representations or "digital twins" of populations that generate human-like responses mimicking the population's language, styles, and attitudes. We introduce Community-Cross-Instruct, an unsupervised framework for aligning LLMs to online communities to elicit their beliefs. Given a corpus of a community's online discussions, Community-Cross-Instruct automatically generates instruction-output pairs by an advanced LLM to (1) finetune an foundational LLM to faithfully represent that community, and (2) evaluate the alignment of the finetuned model to the community. We demonstrate the method's utility in accurately representing political and fitness communities on Reddit. Unlike prior methods requiring human-authored instructions, Community-Cross-Instruct generates instructions in a fully unsupervised manner, enhancing scalability and generalization across domains. This work enables cost-effective and automated surveying of diverse online communities.

In the sentiment attitude extraction task, the aim is to identify <<attitudes>> -- sentiment relations between entities mentioned in text. In this paper, we provide a study on attention-based context encoders in the sentiment attitude extraction task. For this task, we adapt attentive context encoders of two types: (i) feature-based; (ii) self-based. Our experiments with a corpus of Russian analytical texts RuSentRel illustrate that the models trained with attentive encoders outperform ones that were trained without them and achieve 1.5-5.9% increase by F1. We also provide the analysis of attention weight distributions in dependence on the term type.

As natural language processing methods are increasingly deployed in real-world scenarios such as healthcare, legal systems, and social science, it becomes necessary to recognize the role they potentially play in shaping social biases and stereotypes. Previous work has revealed the presence of social biases in widely used word embeddings involving gender, race, religion, and other social constructs. While some methods were proposed to debias these word-level embeddings, there is a need to perform debiasing at the sentence-level given the recent shift towards new contextualized sentence representations such as ELMo and BERT. In this paper, we investigate the presence of social biases in sentence-level representations and propose a new method, Sent-Debias, to reduce these biases. We show that Sent-Debias is effective in removing biases, and at the same time, preserves performance on sentence-level downstream tasks such as sentiment analysis, linguistic acceptability, and natural language understanding. We hope that our work will inspire future research on characterizing and removing social biases from widely adopted sentence representations for fairer NLP.

Detecting stereotypes and biases in Large Language Models (LLMs) can enhance fairness and reduce adverse impacts on individuals or groups when these LLMs are applied. However, the majority of existing methods focus on measuring the model's preference towards sentences containing biases and stereotypes within datasets, which lacks interpretability and cannot detect implicit biases and stereotypes in the real world. To address this gap, this paper introduces a four-stage framework to directly evaluate stereotypes and biases in the generated content of LLMs, including direct inquiry testing, serial or adapted story testing, implicit association testing, and unknown situation testing. Additionally, the paper proposes multi-dimensional evaluation metrics and explainable zero-shot prompts for automated evaluation. Using the education sector as a case study, we constructed the Edu-FairBench based on the four-stage framework, which encompasses 12,632 open-ended questions covering nine sensitive factors and 26 educational scenarios. Experimental results reveal varying degrees of stereotypes and biases in five LLMs evaluated on Edu-FairBench. Moreover, the results of our proposed automated evaluation method have shown a high correlation with human annotations.

In this paper we describe the methods we used for our submissions to the GermEval 2021 shared task on the identification of toxic, engaging, and fact-claiming comments. For all three subtasks we fine-tuned freely available transformer-based models from the Huggingface model hub. We evaluated the performance of various pre-trained models after fine-tuning on 80% of the training data with different hyperparameters and submitted predictions of the two best performing resulting models. We found that this approach worked best for subtask 3, for which we achieved an F1-score of 0.736.

Online Mental Health Communities (OMHCs) provide crucial peer and expert support, yet many posts remain unanswered due to missing support attributes that signal the need for help. We present a novel framework that identifies these gaps and prompts users to enrich their posts, thereby improving engagement. To support this, we introduce REDDME, a new dataset of 4,760 posts from mental health subreddits annotated for the span and intensity of three key support attributes: event what happened?, effect what did the user experience?, and requirement what support they need?. Next, we devise a hierarchical taxonomy, CueTaxo, of support attributes for controlled question generation. Further, we propose MH-COPILOT, a reinforcement learning-based system that integrates (a) contextual attribute-span identification, (b) support attribute intensity classification, (c) controlled question generation via a hierarchical taxonomy, and (d) a verifier for reward modeling. Our model dynamically assesses posts for the presence/absence of support attributes, and generates targeted prompts to elicit missing information. Empirical results across four notable language models demonstrate significant improvements in attribute elicitation and user engagement. A human evaluation further validates the model's effectiveness in real-world OMHC settings.

The surge of user-generated online content presents a wealth of insights into customer preferences and market trends. However, the highly diverse, complex, and context-rich nature of such contents poses significant challenges to traditional opinion mining approaches. To address this, we introduce Online Opinion Mining Benchmark (OOMB), a novel dataset and evaluation protocol designed to assess the ability of large language models (LLMs) to mine opinions effectively from diverse and intricate online environments. OOMB provides extensive (entity, feature, opinion) tuple annotations and a comprehensive opinion-centric summary that highlights key opinion topics within each content, thereby enabling the evaluation of both the extractive and abstractive capabilities of models. Through our proposed benchmark, we conduct a comprehensive analysis of which aspects remain challenging and where LLMs exhibit adaptability, to explore whether they can effectively serve as opinion miners in realistic online scenarios. This study lays the foundation for LLM-based opinion mining and discusses directions for future research in this field.

Aligning large language models with human preferences is critical for creating reliable and controllable AI systems. A human preference can be visualized as a high-dimensional vector where different directions represent trade-offs between desired attributes (e.g., helpfulness vs. verbosity). Yet, because the training data often reflects dominant, average preferences, LLMs tend to perform well on common requests but fall short in specific, individual needs. This mismatch creates a preference coverage gap. Existing methods often address this through costly retraining, which may not be generalized to the full spectrum of diverse preferences. This brittleness means that when a user's request reflects a nuanced preference deviating from the training data's central tendency, model performance can degrade unpredictably. To address this challenge, we introduce Robust Preference Selection (RPS), a post-hoc, training-free method by leveraging directional neighborhood consensus. Instead of forcing a model to generate a response from a single, highly specific preference, RPS samples multiple responses from a local neighborhood of related preferences to create a superior candidate pool. It then selects the response that best aligns with the user's original intent. We provide a theoretical framework showing our neighborhood generation strategy is provably superior to a strong baseline that also samples multiple candidates. Comprehensive experiments across three distinct alignment paradigms (DPA, DPO, and SFT) demonstrate that RPS consistently improves robustness against this baseline, achieving win rates of up to 69% on challenging preferences from under-represented regions of the space without any model retraining. Our work presents a practical, theoretically-grounded solution for enhancing the reliability of preference-aligned models.

Large language models (LLMs) are now widely deployed in user-facing applications, reaching hundreds of millions worldwide. As they become integrated into everyday tasks, growing reliance on their outputs raises significant concerns. In particular, users may unknowingly be exposed to model-inherent biases that systematically disadvantage or stereotype certain groups. However, existing bias benchmarks continue to rely on templated prompts or restrictive multiple-choice questions that are suggestive, simplistic, and fail to capture the complexity of real-world user interactions. In this work, we address this gap by introducing a counterfactual bias evaluation framework that automatically generates realistic, open-ended questions over sensitive attributes such as sex, race, or religion. By iteratively mutating and selecting bias-inducing questions, our approach systematically explores areas where models are most susceptible to biased behavior. Beyond detecting harmful biases, we also capture distinct response dimensions that are increasingly relevant in user interactions, such as asymmetric refusals and explicit acknowledgment of bias. Leveraging our framework, we construct CAB, a human-verified benchmark spanning diverse topics, designed to enable cross-model comparisons. Using CAB, we analyze a range of LLMs across multiple bias dimensions, revealing nuanced insights into how different models manifest bias. For instance, while GPT-5 outperforms other models, it nonetheless exhibits persistent biases in specific scenarios. These findings underscore the need for continual improvements to ensure fair model behavior.

Large language models (LLMs) often need to incorporate external knowledge to solve theme-specific problems. Retrieval-augmented generation (RAG) has shown its high promise, empowering LLMs to generate more qualified responses with retrieved external data and knowledge. However, most RAG methods retrieve relevant documents based on either sparse or dense retrieval methods or their combinations, which overlooks the essential, multi-dimensional, and structured semantic information present in documents. This structured information plays a critical role in finding concise yet highly relevant information for domain knowledge-intensive tasks, such as scientific question-answering (QA). In this work, we introduce a multi-dimensional (cube) structure, Hypercube, which can index and allocate documents in a pre-defined multi-dimensional space. Built on the hypercube, we further propose Hypercube-RAG, a novel RAG framework for precise and efficient retrieval. Given a query, Hypercube-RAG first decomposes it based on its entities, phrases, and topics along with pre-defined hypercube dimensions, and then retrieves relevant documents from cubes by aligning these decomposed components with corresponding dimensions. Experiments on three datasets across different domains demonstrate that our method improves response accuracy by 3.7% and retrieval accuracy by 5.3% over the strongest RAG baseline. It also boosts retrieval efficiency (speed) by one or two magnitudes faster than graph-based RAG. Notably, our Hypercube-RAG inherently offers explainability by revealing those underlying dimensions used for retrieval. The code and data are available at https://github.com/JimengShi/Hypercube-RAG.

This paper focuses on the EmoWoz dataset, an extension of MultiWOZ that provides emotion labels for the dialogues. MultiWOZ was partitioned initially for another purpose, resulting in a distributional shift when considering the new purpose of emotion recognition. The emotion tags in EmoWoz are highly imbalanced and unevenly distributed across the partitions, which causes sub-optimal performance and poor comparison of models. We propose a stratified sampling scheme based on emotion tags to address this issue, improve the dataset's distribution, and reduce dataset shift. We also introduce a special technique to handle conversation (sequential) data with many emotional tags. Using our proposed sampling method, models built upon EmoWoz can perform better, making it a more reliable resource for training conversational agents with emotional intelligence. We recommend that future researchers use this new partitioning to ensure consistent and accurate performance evaluations.

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations take place under uncontrolled conditions and are subject to contextual factors that influence the expression of emotions. In this paper, we present our approach to constructing a large-scale reallife dataset (CusEmo) for continuous SER in customer service call center conversations. We adopted the dimensional emotion annotation approach to capture the subtlety, complexity, and continuity of emotions in real-life call center conversations, while annotating contextual information. The study also addresses the challenges encountered during the application of the End-to-End (E2E) SER system to the dataset, including determining the appropriate label sampling rate and input segment length, as well as integrating contextual information (interlocutor's gender and empathy level) with different weights using multitask learning. The result shows that incorporating the empathy level information improved the model's performance.

Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant content -- leads to information overload, making it challenging for users to extract meaningful insights. Traditional opinion summarization models face challenges in handling long inputs and large volumes of reviews, while newer Large Language Model (LLM) approaches often fail to generate accurate and faithful summaries. To address those challenges, this paper introduces (1) a new dataset of long-form user reviews, each entity comprising over a thousand reviews, (2) two training-free LLM-based summarization approaches that scale to long inputs, and (3) automatic evaluation metrics. Our dataset of user reviews is paired with in-depth and unbiased critical summaries by domain experts, serving as a reference for evaluation. Additionally, our novel reference-free evaluation metrics provide a more granular, context-sensitive assessment of summary faithfulness. We benchmark several open-source and closed-source LLMs using our methods. Our evaluation reveals that LLMs still face challenges in balancing sentiment and format adherence in long-form summaries, though open-source models can narrow the gap when relevant information is retrieved in a focused manner.

As language models (LMs) scale, they develop many novel behaviors, good and bad, exacerbating the need to evaluate how they behave. Prior work creates evaluations with crowdwork (which is time-consuming and expensive) or existing data sources (which are not always available). Here, we automatically generate evaluations with LMs. We explore approaches with varying amounts of human effort, from instructing LMs to write yes/no questions to making complex Winogender schemas with multiple stages of LM-based generation and filtering. Crowdworkers rate the examples as highly relevant and agree with 90-100% of labels, sometimes more so than corresponding human-written datasets. We generate 154 datasets and discover new cases of inverse scaling where LMs get worse with size. Larger LMs repeat back a dialog user's preferred answer ("sycophancy") and express greater desire to pursue concerning goals like resource acquisition and goal preservation. We also find some of the first examples of inverse scaling in RL from Human Feedback (RLHF), where more RLHF makes LMs worse. For example, RLHF makes LMs express stronger political views (on gun rights and immigration) and a greater desire to avoid shut down. Overall, LM-written evaluations are high-quality and let us quickly discover many novel LM behaviors.

Multi-dimensional evaluation is the dominant paradigm for human evaluation in Natural Language Generation (NLG), i.e., evaluating the generated text from multiple explainable dimensions, such as coherence and fluency. However, automatic evaluation in NLG is still dominated by similarity-based metrics, and we lack a reliable framework for a more comprehensive evaluation of advanced models. In this paper, we propose a unified multi-dimensional evaluator UniEval for NLG. We re-frame NLG evaluation as a Boolean Question Answering (QA) task, and by guiding the model with different questions, we can use one evaluator to evaluate from multiple dimensions. Furthermore, thanks to the unified Boolean QA format, we are able to introduce an intermediate learning phase that enables UniEval to incorporate external knowledge from multiple related tasks and gain further improvement. Experiments on three typical NLG tasks show that UniEval correlates substantially better with human judgments than existing metrics. Specifically, compared to the top-performing unified evaluators, UniEval achieves a 23% higher correlation on text summarization, and over 43% on dialogue response generation. Also, UniEval demonstrates a strong zero-shot learning ability for unseen evaluation dimensions and tasks. Source code, data and all pre-trained evaluators are available on our GitHub repository (https://github.com/maszhongming/UniEval).

When a news article describes immigration as an "economic burden" or a "humanitarian crisis," it selectively emphasizes certain aspects of the issue. Although framing shapes how the public interprets such issues, audiences do not absorb frames passively but actively reorganize the presented information. While this relationship between source content and audience response is well-documented in the social sciences, NLP approaches often ignore it, detecting frames in articles and responses in isolation. We present the first computational framework for large-scale analysis of framing across source content (news articles) and audience responses (reader comments). Methodologically, we refine frame labels and develop a framework that reconstructs dominant frames in articles and comments from sentence-level predictions, and aligns articles with topically relevant comments. Applying our framework across eleven topics and two news outlets, we find that frame reuse in comments correlates highly across outlets, while topic-specific patterns vary. We release a frame classifier that performs well on both articles and comments, a dataset of article and comment sentences manually labeled for frames, and a large-scale dataset of articles and comments with predicted frame labels.

This paper summarizes our work on the first track of the ninth Dialog System Technology Challenge (DSTC 9), "Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access". The goal of the task is to generate responses to user turns in a task-oriented dialog that require knowledge from unstructured documents. The task is divided into three subtasks: detection, selection and generation. In order to be compute efficient, we formulate the selection problem in terms of hierarchical classification steps. We achieve our best results with this model. Alternatively, we employ siamese sequence embedding models, referred to as Dense Knowledge Retrieval, to retrieve relevant documents. This method further reduces the computation time by a factor of more than 100x at the cost of degradation in R@1 of 5-6% compared to the first model. Then for either approach, we use Retrieval Augmented Generation to generate responses based on multiple selected snippets and we show how the method can be used to fine-tune trained embeddings.

Recent advancements in conversational AI have created an urgent need for safety guardrails that prevent users from being exposed to offensive and dangerous content. Much of this work relies on human ratings and feedback, but does not account for the fact that perceptions of offense and safety are inherently subjective and that there may be systematic disagreements between raters that align with their socio-demographic identities. Instead, current machine learning approaches largely ignore rater subjectivity and use gold standards that obscure disagreements (e.g., through majority voting). In order to better understand the socio-cultural leanings of such tasks, we propose a comprehensive disagreement analysis framework to measure systematic diversity in perspectives among different rater subgroups. We then demonstrate its utility by applying this framework to a dataset of human-chatbot conversations rated by a demographically diverse pool of raters. Our analysis reveals specific rater groups that have more diverse perspectives than the rest, and informs demographic axes that are crucial to consider for safety annotations.

Aligning large language models (LLMs) with human values and intents critically involves the use of human or AI feedback. While dense feedback annotations are expensive to acquire and integrate, sparse feedback presents a structural design choice between ratings (e.g., score Response A on a scale of 1-7) and rankings (e.g., is Response A better than Response B?). In this work, we analyze the effect of this design choice for the alignment and evaluation of LLMs. We uncover an inconsistency problem wherein the preferences inferred from ratings and rankings significantly disagree 60% for both human and AI annotators. Our subsequent analysis identifies various facets of annotator biases that explain this phenomena, such as human annotators would rate denser responses higher while preferring accuracy during pairwise judgments. To our surprise, we also observe that the choice of feedback protocol also has a significant effect on the evaluation of aligned LLMs. In particular, we find that LLMs that leverage rankings data for alignment (say model X) are preferred over those that leverage ratings data (say model Y), with a rank-based evaluation protocol (is X/Y's response better than reference response?) but not with a rating-based evaluation protocol (score Rank X/Y's response on a scale of 1-7). Our findings thus shed light on critical gaps in methods for evaluating the real-world utility of language models and their strong dependence on the feedback protocol used for alignment. Our code and data are available at https://github.com/Hritikbansal/sparse_feedback.

Despite recent advances in text-to-3D generative methods, there is a notable absence of reliable evaluation metrics. Existing metrics usually focus on a single criterion each, such as how well the asset aligned with the input text. These metrics lack the flexibility to generalize to different evaluation criteria and might not align well with human preferences. Conducting user preference studies is an alternative that offers both adaptability and human-aligned results. User studies, however, can be very expensive to scale. This paper presents an automatic, versatile, and human-aligned evaluation metric for text-to-3D generative models. To this end, we first develop a prompt generator using GPT-4V to generate evaluating prompts, which serve as input to compare text-to-3D models. We further design a method instructing GPT-4V to compare two 3D assets according to user-defined criteria. Finally, we use these pairwise comparison results to assign these models Elo ratings. Experimental results suggest our metric strongly align with human preference across different evaluation criteria.

As Large Vision-Language Models (LVLMs) are increasingly deployed in domains such as shopping, health, and news, they are exposed to pervasive persuasive content. A critical question is how these models function as persuadees-how and why they can be influenced by persuasive multimodal inputs. Understanding both their susceptibility to persuasion and the effectiveness of different persuasive strategies is crucial, as overly persuadable models may adopt misleading beliefs, override user preferences, or generate unethical or unsafe outputs when exposed to manipulative messages. We introduce MMPersuade, a unified framework for systematically studying multimodal persuasion dynamics in LVLMs. MMPersuade contributes (i) a comprehensive multimodal dataset that pairs images and videos with established persuasion principles across commercial, subjective and behavioral, and adversarial contexts, and (ii) an evaluation framework that quantifies both persuasion effectiveness and model susceptibility via third-party agreement scoring and self-estimated token probabilities on conversation histories. Our study of six leading LVLMs as persuadees yields three key insights: (i) multimodal inputs substantially increase persuasion effectiveness-and model susceptibility-compared to text alone, especially in misinformation scenarios; (ii) stated prior preferences decrease susceptibility, yet multimodal information maintains its persuasive advantage; and (iii) different strategies vary in effectiveness across contexts, with reciprocity being most potent in commercial and subjective contexts, and credibility and logic prevailing in adversarial contexts. By jointly analyzing persuasion effectiveness and susceptibility, MMPersuade provides a principled foundation for developing models that are robust, preference-consistent, and ethically aligned when engaging with persuasive multimodal content.

Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement learning methods are often criticised for lacking interpretability and requiring a large amount of training data to perform. In this paper, we explore a simpler alternative and propose a decision tree based solution to CRS. The underlying challenge in CRS is that the same item can be described differently by different users. We show that decision trees are sufficient to characterize the interactions between users and items, and solve the key challenges in multi-turn CRS: namely which questions to ask, how to rank the candidate items, when to recommend, and how to handle negative feedback on the recommendations. Firstly, the training of decision trees enables us to find questions which effectively narrow down the search space. Secondly, by learning embeddings for each item and tree nodes, the candidate items can be ranked based on their similarity to the conversation context encoded by the tree nodes. Thirdly, the diversity of items associated with each tree node allows us to develop an early stopping strategy to decide when to make recommendations. Fourthly, when the user rejects a recommendation, we adaptively choose the next decision tree to improve subsequent questions and recommendations. Extensive experiments on three publicly available benchmark CRS datasets show that our approach provides significant improvement to the state of the art CRS methods.

Current recommender systems employ large-sized embedding tables with uniform dimensions for all features, leading to overfitting, high computational cost, and suboptimal generalizing performance. Many techniques aim to solve this issue by feature selection or embedding dimension search. However, these techniques typically select a fixed subset of features or embedding dimensions for all instances and feed all instances into one recommender model without considering heterogeneity between items or users. This paper proposes a novel instance-wise Hierarchical Architecture Search framework, iHAS, which automates neural architecture search at the instance level. Specifically, iHAS incorporates three stages: searching, clustering, and retraining. The searching stage identifies optimal instance-wise embedding dimensions across different field features via carefully designed Bernoulli gates with stochastic selection and regularizers. After obtaining these dimensions, the clustering stage divides samples into distinct groups via a deterministic selection approach of Bernoulli gates. The retraining stage then constructs different recommender models, each one designed with optimal dimensions for the corresponding group. We conduct extensive experiments to evaluate the proposed iHAS on two public benchmark datasets from a real-world recommender system. The experimental results demonstrate the effectiveness of iHAS and its outstanding transferability to widely-used deep recommendation models.

The capacity of empathy is crucial to the success of open-domain dialog systems. Due to its nature of multi-dimensionality, there are various factors that relate to empathy expression, such as communication mechanism, dialog act and emotion. However, existing methods for empathetic response generation usually either consider only one empathy factor or ignore the hierarchical relationships between different factors, leading to a weak ability of empathy modeling. In this paper, we propose a multi-factor hierarchical framework, CoMAE, for empathetic response generation, which models the above three key factors of empathy expression in a hierarchical way. We show experimentally that our CoMAE-based model can generate more empathetic responses than previous methods. We also highlight the importance of hierarchical modeling of different factors through both the empirical analysis on a real-life corpus and the extensive experiments. Our codes and used data are available at https://github.com/chujiezheng/CoMAE.

Language serves as a powerful tool for the manifestation of societal belief systems. In doing so, it also perpetuates the prevalent biases in our society. Gender bias is one of the most pervasive biases in our society and is seen in online and offline discourses. With LLMs increasingly gaining human-like fluency in text generation, gaining a nuanced understanding of the biases these systems can generate is imperative. Prior work often treats gender bias as a binary classification task. However, acknowledging that bias must be perceived at a relative scale; we investigate the generation and consequent receptivity of manual annotators to bias of varying degrees. Specifically, we create the first dataset of GPT-generated English text with normative ratings of gender bias. Ratings were obtained using Best--Worst Scaling -- an efficient comparative annotation framework. Next, we systematically analyze the variation of themes of gender biases in the observed ranking and show that identity-attack is most closely related to gender bias. Finally, we show the performance of existing automated models trained on related concepts on our dataset.

With the growing adoption and capabilities of vision-language models (VLMs) comes the need for benchmarks that capture authentic user-VLM interactions. In response, we create VisionArena, a dataset of 230K real-world conversations between users and VLMs. Collected from Chatbot Arena - an open-source platform where users interact with VLMs and submit preference votes - VisionArena spans 73K unique users, 45 VLMs, and 138 languages. Our dataset contains three subsets: VisionArena-Chat, 200k single and multi-turn conversations between a user and a VLM; VisionArena-Battle, 30K conversations comparing two anonymous VLMs with user preference votes; and VisionArena-Bench, an automatic benchmark of 500 diverse user prompts that efficiently approximate the live Chatbot Arena model rankings. Additionally, we highlight the types of question asked by users, the influence of response style on preference, and areas where models often fail. We find open-ended tasks like captioning and humor are highly style-dependent, and current VLMs struggle with spatial reasoning and planning tasks. Lastly, we show finetuning the same base model on VisionArena-Chat outperforms Llava-Instruct-158K, with a 17-point gain on MMMU and a 46-point gain on the WildVision benchmark. Dataset at https://huggingface.co/lmarena-ai

Recent studies have demonstrated the emerging capabilities of foundation models like ChatGPT in several fields, including affective computing. However, accessing these emerging capabilities is facilitated through prompt engineering. Despite the existence of some prompting techniques, the field is still rapidly evolving and many prompting ideas still require investigation. In this work, we introduce a method to evaluate and investigate the sensitivity of the performance of foundation models based on different prompts or generation parameters. We perform our evaluation on ChatGPT within the scope of affective computing on three major problems, namely sentiment analysis, toxicity detection, and sarcasm detection. First, we carry out a sensitivity analysis on pivotal parameters in auto-regressive text generation, specifically the temperature parameter T and the top-p parameter in Nucleus sampling, dictating how conservative or creative the model should be during generation. Furthermore, we explore the efficacy of several prompting ideas, where we explore how giving different incentives or structures affect the performance. Our evaluation takes into consideration performance measures on the affective computing tasks, and the effectiveness of the model to follow the stated instructions, hence generating easy-to-parse responses to be smoothly used in downstream applications.

Understanding political polarization on social platforms is important as public opinions may become increasingly extreme when they are circulated in homogeneous communities, thus potentially causing damage in the real world. Automatically detecting the political ideology of social media users can help better understand political polarization. However, it is challenging due to the scarcity of ideology labels, complexity of multimodal contents, and cost of time-consuming data collection process. In this study, we adopt a heterogeneous graph neural network to jointly model user characteristics, multimodal post contents as well as user-item relations in a bipartite graph to learn a comprehensive and effective user embedding without requiring ideology labels. We apply our framework to online discussions about economy and public health topics. The learned embeddings are then used to detect political ideology and understand political polarization. Our framework outperforms the unimodal, early/late fusion baselines, and homogeneous GNN frameworks by a margin of at least 9% absolute gain in the area under the receiver operating characteristic on two social media datasets. More importantly, our work does not require a time-consuming data collection process, which allows faster detection and in turn allows the policy makers to conduct analysis and design policies in time to respond to crises. We also show that our framework learns meaningful user embeddings and can help better understand political polarization. Notable differences in user descriptions, topics, images, and levels of retweet/quote activities are observed. Our framework for decoding user-content interaction shows wide applicability in understanding political polarization. Furthermore, it can be extended to user-item bipartite information networks for other applications such as content and product recommendation.

The rapid advancements in the development of multimodal large language models (MLLMs) have consistently led to new breakthroughs on various benchmarks. In response, numerous challenging and comprehensive benchmarks have been proposed to more accurately assess the capabilities of MLLMs. However, there is a dearth of exploration of the higher-order perceptual capabilities of MLLMs. To fill this gap, we propose the Image Implication understanding Benchmark, II-Bench, which aims to evaluate the model's higher-order perception of images. Through extensive experiments on II-Bench across multiple MLLMs, we have made significant findings. Initially, a substantial gap is observed between the performance of MLLMs and humans on II-Bench. The pinnacle accuracy of MLLMs attains 74.8%, whereas human accuracy averages 90%, peaking at an impressive 98%. Subsequently, MLLMs perform worse on abstract and complex images, suggesting limitations in their ability to understand high-level semantics and capture image details. Finally, it is observed that most models exhibit enhanced accuracy when image sentiment polarity hints are incorporated into the prompts. This observation underscores a notable deficiency in their inherent understanding of image sentiment. We believe that II-Bench will inspire the community to develop the next generation of MLLMs, advancing the journey towards expert artificial general intelligence (AGI). II-Bench is publicly available at https://huggingface.co/datasets/m-a-p/II-Bench.

The ability of critique is vital for models to self-improve and serve as reliable AI assistants. While extensively studied in language-only settings, multimodal critique of Large Multimodal Models (LMMs) remains underexplored despite their growing capabilities in tasks like captioning and visual reasoning. In this work, we introduce MM-CRITIC, a holistic benchmark for evaluating the critique ability of LMMs across multiple dimensions: basic, correction, and comparison. Covering 8 main task types and over 500 tasks, MM-CRITIC collects responses from various LMMs with different model sizes and is composed of 4471 samples. To enhance the evaluation reliability, we integrate expert-informed ground answers into scoring rubrics that guide GPT-4o in annotating responses and generating reference critiques, which serve as anchors for trustworthy judgments. Extensive experiments validate the effectiveness of MM-CRITIC and provide a comprehensive assessment of leading LMMs' critique capabilities under multiple dimensions. Further analysis reveals some key insights, including the correlation between response quality and critique, and varying critique difficulty across evaluation dimensions. Our code is available at https://github.com/MichealZeng0420/MM-Critic.

Even to a simple and short news headline, readers react in a multitude of ways: cognitively (e.g. inferring the writer's intent), emotionally (e.g. feeling distrust), and behaviorally (e.g. sharing the news with their friends). Such reactions are instantaneous and yet complex, as they rely on factors that go beyond interpreting factual content of news. We propose Misinfo Reaction Frames (MRF), a pragmatic formalism for modeling how readers might react to a news headline. In contrast to categorical schema, our free-text dimensions provide a more nuanced way of understanding intent beyond being benign or malicious. We also introduce a Misinfo Reaction Frames corpus, a crowdsourced dataset of reactions to over 25k news headlines focusing on global crises: the Covid-19 pandemic, climate change, and cancer. Empirical results confirm that it is indeed possible for neural models to predict the prominent patterns of readers' reactions to previously unseen news headlines. Additionally, our user study shows that displaying machine-generated MRF implications alongside news headlines to readers can increase their trust in real news while decreasing their trust in misinformation. Our work demonstrates the feasibility and importance of pragmatic inferences on news headlines to help enhance AI-guided misinformation detection and mitigation.